160 of 163 people found the following review helpful
Caution black ink,
This review is from: HP 364XL Black (550 Page Yield) Cyan Magenta & Yellow Ink Cartridges for B109n B110a B110c B110e C309a C410b C309n C309g C310a B209a B209c B210a B210c B010a B109a B109d B109f B8550 C5324 C5380 C6324 C6380 D5460 Photosmart Printers (Office Product)
I bought this bundle assuming I was buying ordinary black ink.This was not the case as I was sent the photosmart black which does no last as long as the ordinary black.
The following review explains it all!
Well, after about 3 hours of trying to research which cartridge I should buy, (having read the reviews), I think I have finally got it.
There are 2 x Black 364XL cartridges and there are some unique differences. Don't be folled by the colour of the box as these do vary, however if you follow the steps below you should find the correct "XL" cartridge.
Part Number CB321EE: This cartridge is normal black. It looks thicker than the lower capacity black cartridge and is also thicker than the XL photo black. It also has a solid black "Pentagon" printed above the number. For my own printer, which is a B109n model, this is the correct one and looking above the slot where the cartidge fits into my printer, there is also a solid Black Pentagon. Also for reference, my own printer does not take seperate black cartridges for both photo and normal printing, ie, there is only a single slot for black.
Part Number CB322EE: This cartridge is for Photo Printing. Is is a thinner cartridge than the one above and is also the same thickness as the lower capacity "normal" black cartridge. This is a concern and is very confusing un less you know the differences. The main identifying point is that whereas the normal XL has a Pentagon on the front, this photo XL cartridge has a solid "Bow Tie" symbol on the front. It also has a picture of a camera on the packaging. I can only assume that this will not fit into my own printer due to the lack of this symbol around my cartridge housing.
Hopefully this will be of some use to somebody.
Tracked by 1 customer
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Showing 1-5 of 5 posts in this discussion
Initial post: 22 Feb 2011 17:28:03 GMT
I think you will find that now you want CN684EE to get the 364XL version of the Black cartridge (non photo).
Posted on 15 Apr 2011 12:25:05 BDT
St. Francis of Assisi says:
hmmm - well thanks for ADDING to the confusion with this review!
Posted on 17 May 2011 16:11:58 BDT
Last edited by the author on 17 May 2011 16:13:28 BDT
G. R. Higgs says:
I wanted the Photo Black (plus colours) for my C309g printer so, due to review above, ordered this package. I got, as the item text implies, the ordinary black. Rite Choice (actually Inkraider - Manchester) were very understanding and helpful and exchanged the cartridge for the one I wanted. Excellent. No complaints there.
To sum up. My printer takes 5 cartridges. The "photo" ones are all the same size. The ordinary black is wider. (These physical sizes are the same whether the cartidge contents are standard or XL capacity). Some printers don't use both blacks.
I feel that it will be safest in future to order the black I want as a separate order, not bundled with cyan, magenta, yellow ones.
Ordinary black: Std capacity: CB316EE XL capacity: CB321EE (800 page) CN684EE (550 page)
Photo black: Std capacity: CB317EE XL capacity: CB322EE
Cyan: Std capacity: CB318EE XL capacity: CB323EE
Magenta: Std capacity: CB319EE XL capacity: CB324EE
Yellow: Std capacity: CB320EE XL capacity: CB325EE
Posted on 23 Jun 2012 15:55:06 BDT
Marcus Mitchell says:
Have just ordered this pack and was sent the right (normal black) cartridge.
Posted on 21 Sep 2013 19:30:02 BDT
Amazon Customer says:
I really don't understand why Amazon make it so difficult to buy HP inks, I'm no expert and just want to buy a multipack of 364s & have wasted too much time trying. Much more time efficient if expensive to go to my retail store.
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HP 364XL Black (550 Page Yield) Cyan Magenta & Yellow Ink Cartridges for B109n B110a B110c B110e C309a C410b C309n C309g C310a B209a B209c B210a B210c B010a B109a B109d B109f B8550 C5324 C5380 C6324 C6380 D5460 Photosmart Printers(100 customer reviews)