Customer Review

1 of 4 people found the following review helpful
1.0 out of 5 stars Don't bother ;-(, 5 Jan. 2014
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This review is from: De'Longhi EC820.B Pump Espresso Coffee Machine - Black (Kitchen & Home)
If i could give it no stars i would.
I have had quiet a few coffee machines in my time and i can tell you hand on heart that this machine is not the best.
Very simple to use, a little on the noisy side. If you are making more than one cup of coffee at once then make all the coffees first before you start the steam thingy for the milk as it takes absolute ages to reset itself. Arrrhhhh. Its like watching paint dry. You can let some stream out and this will help to reduce the temperature but it still takes ages. I unfortunately left my iPod next to the coffee machine, when i woke up one morning half asleep i went to make a coffee and water was everywhere, it leaked and destroyed my iPod. I tried to save it but to no avail. Spoke with amazon, who in the past have been very competent but on this occasion couldn't care less and gave me delonghi's number, who i did call and pretty much the same, nobody cares. So I'm down a coffee machine and an iPod. Im not a happy customer and would not recommend this particular machine. Ironically it does make good coffee but be careful and don't do like i did and leave valuable stuff around just in case yours leaks too.
I now need a coffee machine and an iPod… :-((
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4.2 out of 5 stars (159 customer reviews)
5 star:
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