Customer Review

6 of 6 people found the following review helpful
4.0 out of 5 stars Clearly presented and authoritative guide, 27 Oct. 2008
This review is from: Managing Records: A Handbook of Principles and Practice (Hardcover)
From the perspective of working for an organisation with a very old and inaccessible records management system, this book has been invaluable in making the case for bringing our records management processes into the 21st century.

Written in very clear and accessible language, each chapter sets out the basics for the stages involved in putting together a records management programme and building a system that is fit for purpose. Cross-references to previous chapters are appropriately placed throughout the text, as are references to future chapters where issues are dealt with in more detail.

Complex issues are made easy to understand and examples given are directly applicable to most working environments.

As someone who hasn't carried out any detailed records management for a while, this was a good refresher on principles as well as a source of information on changes that have occurred in the RM sphere.
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