Verified Purchase(What is this?)
This review is from: Kindle 3G Wireless Reading Device, Free 3G + Wi-Fi, 6" Display, Graphite, 3G Works Globally - N-Replacement v2 (Electronics)
Contacted amazon because I was having problems with my kindle. They phoned me within 2 minutes and when we had run through all of the fixs that they could try over the phone, they immediately organised a replacement which duly arrived within 2 days.
The guy on the phone was extremely helpful, the service was first class and the issue was dealt with in an excellent manner. Top marks all round!!