Customer Review

28 of 31 people found the following review helpful
5.0 out of 5 stars Excellent coffee and so easy to use, 13 Sept. 2012
This review is from: De'Longhi Esam 4000.b Magnifica 15 Bar Bean to Cup Espresso/ Cappuccino Machine - Black (Kitchen & Home)
Customer review from the Amazon Vine Programme (What's this?)
I LOVE this coffee maker! The one-step process, from bean to cup, is so easy to use - once your beans are in and there's water in the tank, all you have to do is turn it on (or leave it in standby, there's an eco power-saving function that automatically switches the machine off if left unused for some time), press the button and, less than a minute later, you've got a cup of *excellent* coffee.

What I liked:
The Magnifica is refreshingly un-temperamental, needs little attention other than keeping beans and water topped up. It's easy to clean, the instructions are well laid out; the short booklet explains everything you need to know succinctly, but with enough detail to avoid confusion in plain English - no annoyingly obtuse picture-only instructions. If you do happen to do something wrong, there are a whole row of easy-to-follow warning lights to point you in the right direction.

The coffee it makes is excellent, smooth and rich with the deepest crema I've seen on a domestic machine. The grinder comes factory set but is easily adjustable - I found the first cup a little on the weak side, but quickly got it just how I like it.

You can set the machine to warm itself before making coffee. A single jet of hot water warms the tubes and your mug. It's well worth letting it do this if, like me, you like your coffee really hot.

The steamer is as easy to use as the coffee-maker; I've used it successfully with all grades of milk, soya milk and almond milk. It also makes a mean cup of cocoa.

It doesn't need cleaning often, but when it does, it's simple to do. A light comes on to tell you when you need to do it.

What I didn't like:
I found the Magnifica much less successful with ground coffee than with beans, in fact (and I freely admit this could be more to do with my incompetence than the machine) I haven't yet managed to get a single drinkable cup using ground coffee. The instructions give dire warnings about misuse of ground coffee, that not getting it right could damage the machine and this has put me off pursuing perfection in this regard. Since I'm more than happy with the coffee I'm getting from beans, why bother with ground?

In common with all other espresso/cappuccino machines I've ever owned, you can't use the coffee maker after you've used the steamer - not for some time, anyway, not unless you're really patient; the coffee-maker takes ages to come back on line after you've steamed your milk.

It's pretty noisy. It's in the nature of all grinders to be so, and the Delonghi Magnifica is.

It's plastic-build has a slightly flimsy feel - this is not likely to be a problem in the course of normal use, but I get the feeling it wouldn't stand a lot of mistreatment.

Strictly speaking, in the light of all the above, I'd give the Magnifica 4 and a half stars, rather than five, but in the light of it's ease of use and the great coffee it makes from beans, I'm happy to round up, rather than down. It's a great machine, one I'm very happy to recommend.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

Be the first person to comment on this review.

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines ">here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking on the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in