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Customer Review

46 of 57 people found the following review helpful
3.0 out of 5 stars Universal Playback explanation about missing extra's, 4 Jan. 2010
This review is from: Battlestar Galactica: The Complete Series [DVD] [2004] (DVD)
i'm giving this 3 stars as i love the series but am annoyed how this company treats its customers

I found it quite annoying that when buying this product that it was missing a lot of the extras that bluray customers get because i choose not to spend lots of money on new technology but here is their statement taken from an email sent them earlier today

STATEMENT TO CUSTOMERS OF "BATTLESTAR GALACTICA - THE COMPLETE DVD"

We would like to reassure customers that the bonus material featured in the DVD boxset Battlestar Galactica: The Complete Series is listed accurately on both the external product packaging and on online retailer sites.

Due to a printing error, the booklet contained within the boxset contains some inaccuracies in the listing of audio commentaries available on the discs. The listing of commentaries for Seasons 1, 2 and 4 reflects the contents of the Blu-ray version of the release, rather than the DVD boxset.

Customers should also be aware that minisodes have been listed in the booklet by season, rather than by disc. In particular, minisodes for the Season 4 set refer to the minisodes for the "Razor" feature-length episode contained on disc 1 of Season 4.

The booklet is currently being reprinted and will be available on request to customers who have already purchased the boxset. Please contact us at the email address below if you would like any further information.

Universal Playback
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Showing 1-2 of 2 posts in this discussion
Initial post: 22 Aug 2011 08:22:20 BDT
Mark Pearce says:
Fair Enough Now explain why so few of your releases have No Subtitles - for a list that contains so many tv heavyweights it is a joke and deliberate discrimination to people with hearing difficulties.
Currently watching Life and even I have v gd hearing some of the dialogue is rendered unintelligble due to Damien Lewis' mumble and the naturalistic use of sound.
Buck up Universal you are a disgrace.

In reply to an earlier post on 8 Aug 2013 14:51:04 BDT
Mark, I think you'll find this reviewer was just passing on information, so addressing him as a spokesperson for the company or as if he could do anything about the lack of subtitling is not going to get you anywhere.
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