20 of 23 people found the following review helpful
BE CAREFUL WITH FREE SAMPLES,
Although the idea is great, it's still not good enough. There is no traditional page numbering, which means it is difficult to quote - not ideal for academic purposes. Also, I know it's as similar to a real page as possible, but still, I can't really get used to the fact that the screen is black and white.
When you buy a book from the Kindle store, it offers you the option to cancel the purchase. However, if you download a free sample, and accidentally open the menu, the "Buy the Book Now" option is the one underlined, so if you, in panic, to close the Menu but being a novice user, press the wrong button, which I did actually without realising it, the book will automatically download to your device WITHOUT offering you the option to cancel it and even though you are NOT connected to the internet. I have been unable to find ANY REFERENCE to this anywhere in the Kindle Guide or the Amazon website. I find this dishonest - it looks like I can't claim my money back. This was a totally bad experience and something that shouldn't have happened.
If you are not bothered by the first reason, please be careful with free samples. It might be a good idea to temporarily deregister your Kindle after you've downloaded them. If you download anything in error from the "Free Sample", you cannot cancel it in any way!
PS. I have been contacted by Customer Services since and offered a refund. I was told that if you contact customer services within 7 days of purchase, they can cancel your purchase and refund your money. I'm happy with that so I thought I should edit my original feedback.
Tracked by 2 customers
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Showing 1-5 of 5 posts in this discussion
Initial post: 7 Nov 2010 12:20:32 GMT
P. Spicer says:
If you wish to return a book purchased in error and you can't see a way on the Kindle just phone customer service they will refund you and remove the book from the device. Hope this helps.
Posted on 7 Nov 2010 16:37:35 GMT
one: stick with the Beano then..
Two: not so, you can cancel
Posted on 11 Nov 2010 09:23:35 GMT
Mr D.K Lind says:
Posted on 15 Jun 2011 23:33:16 BDT
tiggrie AKA Sarah says:
I don't think the Kindle has ever been intended for or advertised as suitable for academic purposes...
(disclaimer: I do not own a Kindle, though I do have the Kindle-for-PC app and a Kindle is definitely a possible purchase in my future...)
In reply to an earlier post on 3 Jul 2011 04:26:49 BDT
R. Thompson says:
Good old D K Lind, abusive as ever. For D K, everyone who has a less than glowing opinion of the kindle is a stupid idiot. I think he's worried about making the transition to big school next September.
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