Customer Review

3 of 3 people found the following review helpful
3.0 out of 5 stars Bit of a curates egg....., 26 April 2013
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This review is from: Roth Audio DAB / FM / Internet Radio with iPod / iPhone Dock - Black (Electronics)
Recently purchased from Superfi via Amazon and we must say that we received fantastic service. The radio was as a gift for our son's birthday and was chosen to replace a rather flakey Pure Contour.
The radio was tried out soon after receipt...tuning in Dab was a breeze as was connecting to the internet and receiving a fantastic array of internet radio stations. The display, it must be said, is pretty ordinary, and has the same layout as found on Roberts internet radio's only not the definition of the latter. The comments regarding the displays light output are not exaggerated...it's on par with a small lighthouse in a darkened room and that is when it's dimmed!
Then we turned to the docking part of the unit...the apature is covered with a plastic cover which will keep dust at bay when an ipod is not docked, nice touch. The ipod is a 120gb classic and when docked immediately showed it was charging. However, the display on the radio was advising that docking had not occured. In short, the ipod could not be played through the radio by using the dedicated dock.
We contacted Wayne at Roth who said that the Kradio should have no compatability problems with this ipod and suggested that we try a 'soft reset' on the ipod...several attempts later the problem persisted. It was assumed that the radio might be faulty and arrangements were made with Superfi for a return and replacement. Again, Superfi and Amazon offered stirling support and a replacement duly received.
The replacement was received and tried with haste! The problem persisted. Again, Wayne gave assistance and went to the trouble of trying a unit at Roth with a ipod classic and all was well.
We tried our son's ipod in a number of units, all of which charged and played no problem. In fairness, my own ipod, a classic 80gb, plays in the Kradio ok aswell, however this does little to help the situation.
Call me old fashioned but I could not bring myself to try a third unit from Superfi...it hardly seems to be their fault, and Wayne did his best to help as far as he could. In the end, we kept the radio ourselves and provided our son with a Roberts radio and seperate dock to stave off the disapointment.
The Kradio is a nice unit but wether it will play your Apple device may be a sticking point......
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Comments

Tracked by 2 customers

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Showing 1-7 of 7 posts in this discussion
Initial post: 1 May 2013 11:58:14 BDT
J. A. Roth says:
Thank you for your review.

There is no compatibility problem with the KRadio and any of the iPod Classic products.

The problem lies with the iPod, which would seem to be borne out by the fact that your own iPod Classic works fine.

"Bit of a curate's egg' would seem to be a rather harsh title for your review given the generally accepted meaning of the phrase.

In reply to an earlier post on 1 May 2013 13:37:52 BDT
P. F. Cope says:
The original definition of 'curates egg' is that of an item being both good and bad in part...the inability for the kradio to play the ipod classic in question is, of course, the bad part. This classic plays perfectly on the following docks...iluv, pure contour, pure i10 and i20, and a ruark vita r4 hifi, and finally, a panasonic dock equiped home cinema. Given these facts the only conclusion a reasonable person could arrive at is that there is something within the radio which disallows it from playing.

In reply to an earlier post on 1 May 2013 13:48:56 BDT
J. A. Roth says:
I am afraid that the same argument could be levelled with regard to the fact that your other iPod Classic works and that this therefore can only lead to the reasonable conclusion that the problem lies with the other iPod Classic that you own.

I base this statement on the following facts:

1. the 30 pin connector is an Apple sourced, Apple supplied 'official' component.
2. the authentication co-processor is also as above.
3. the module is a standard component with a proven 'best in class' record.
4. there are no reported problems with iPod Classic compatibility.
5. Your other iPod Classic works fine.

So - working through this logically, there could be something else at play here.

My gut feeling - there's some kind of software/firmware conflict.

So, my advice, should you wish to take it, would be to update the software to the latest version and once done, do a soft reset.

In reply to an earlier post on 4 May 2013 19:18:57 BDT
P. F. Cope says:
Have taken your advice, but according to itunes, the classic is running the latest version of it's software and, having already carried out a number of soft resets, the status quo is maintained.

In reply to an earlier post on 17 May 2013 07:35:03 BDT
If, like mine, yours is an iPod classic 4th Generation or earlier, then it connects via firewire rather than USB for data transfer, as far as I know. I had the same problem with my car radio. It will not work. It will charge via USB but that's about all.

In reply to an earlier post on 18 May 2013 16:56:17 BDT
P. F. Cope says:
Hi and thanks for the tip, but the classic in question is of a later model than your own....
Best regards

In reply to an earlier post on 21 Dec 2013 15:41:10 GMT
I also had problems with connecting an iPhone to this Radio via the dock. I have resorted to using the aux out with a cable to play music from the iPhone.
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Location: Staffordshire, uk

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