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Customer Review

2 of 3 people found the following review helpful
4.0 out of 5 stars So awesome, I bought two!, 29 Jan. 2014
Verified Purchase(What is this?)
This review is from: Logitech Harmony Ultimate Remote Control (Accessory)
I loved my Harmony One, but this is a superior product in almost every way. I have only two main complaints:

1. The placement of the play, pause, fast forward, rewind and record buttons... right at the top of the controller, out of reach. In fact, it's not as bad as some people have made out, as the back of the controller is shaped such that you can slide the controller down in your hand and access those buttons easily... but it still could have ben better designed in the first place.

2. The information on the touchscreen is a bit scrappy in its layout. You have transparent menu bars at the top and bottom, with the main screen information underneath; therefore you get a messy and unreadable overlap of text most of the time. Also, you cannot interact with whatever is partially "under" the menu bar, even though you can see it clearly. You need to scroll the screen up/down until the control is in the middle to use it.

After that, it's all good. This unit is lighter and more ergonomic than the Harmony One and feels as if it's made from higher quality materials all round. The touch screen is responsive and has a decent resolution. The gesture based control is a nice addition, but I'm not sure how much I would use it in practice. It has a slight problem recognising double-taps, but everything else works as described.

I particularly like the way much of the customisation can be done on the handset itself, rather than via the Silverlight-based configuration app. I also like the way that even when you must configure changes in the app, you no longer need to connect the remote to your computer with a USB cable to sync it - the syncing now all happens over wireless. The new app is a lot easier to use in most respects than the old desktop app.

The fact that Bluetooth support is built-in is a real boon if you own a PlayStation 3 or 4, and the fact that you can even control the onscreen pointer on the Nintendo Wii's home screen was an unexpected bonus.

And then you don't even necessarily need the remote at all... you can simply use your iPhone/iPad to control all the same features!

So, given Amazon's massive discount off the retail price, I bought 2 devices - one for the kitchen TV/Radio/AppleTV/Wii and one for the living room TV and its plethora of devices.
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