Customer Review

2 of 3 people found the following review helpful
4.0 out of 5 stars A Good backup solution and works with Windows 7, 18 Oct 2009
This review is from: Perfect Image 12 Backup & Protect Suite (PC CD) (CD-ROM)
Customer review from the Amazon Vine Programme (What's this?)
Finding that Acronis True Image 2009 was not going to work on Windows 7 from the manufacturers after a failed attempt to use it on Windows 7 RC1 had me considering an alternative.
A 30 day trial download of Acronis 2010 did work but seems to have become less user friendly over the versions tending to try to automate everything.
The interface on Avanquests Backup and Protect Suite Version 12 is clean and crisp with the minor criticism that immediately you may be confused by the Drive labelling. Instead of Drive C: and Drive D: you will have Basic Hard Disk 0 and Basic Hard Disk 1 (this being the motherboard connections).
The choice of language throughout compared to Acronis True Image is rather technical with the backup wizard asking you to choose a mapped drive or local partition to store the backup. What is wrong with suggesting a Drive letter ? An estimated image size is given and clicking Next gives the impression that routine full backup to an external hard drive had taken just a few seconds.
In fact a message appears asking you to now click apply on the tool bar to proceed with the horrifying prospect of about 6 hours estimated. This quickly re-assessed to 1 hour or so and returning to the computer later there was no message such as "Backup Completed Succesfully" leaving you unsure of the result. In fact it had created an arc folder on the destination disk. Again it would be more useful to label this as something to indicate what it is.
To ensure that it worked I restored to a different drive and it did so perfectly but again without any confirmation messages.
In comparison to Acronis True Image I wish it was more user friendly as it seems to be a good product.
The extra software bundled with it is DiskCopy & Clean.
This moves all your data, applications and Windows to your new hard in one easy step. Plus, if you have partitions on your old hard drive, they can be moved and expanded proportionally to your new hard drive.
You are prompted to create a boot up CD and on two of my Dell Computers it reported Disk i/o error..sector not found and failed to load. On a Sony Vaio PC it worked as far as getting the interface loaded but as yet no tests have been completed.
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Tracked by 1 customer

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Showing 1-4 of 4 posts in this discussion
Initial post: 17 Nov 2010 16:09:18 GMT
Roy Brookes says:
Hi, on the basis that you said it ran under Windows 7 without problems, I bought this product but it simply would not install under Win 7 Home Premium (which is the OEM version of Win 7). It said "This OS is not supported" and would not do anything else. My girlfriend and I are both running the same OS and we both also have UBUNTU Linux installed with dual boot, but the manual does not even mention installing this product under Linux. So I shall be returning the product to Amazon for a refund.

In reply to an earlier post on 19 Nov 2010 13:53:27 GMT
Tellboy says:
http://www.avanquest.com/UK/software/perfect-image-12-122667?tr1=AQ_UK_PP_GO_PI&ht=1&tr2=AQ_UK_PP_GO_PI&ht=1&gclid=CM3-_riCraUCFQFO4QoddyOgXQ

Windows XP SP3, Vista, Windows 7 (32-bit et 64-bit)

The complicated link above does say that it is Windows 7 compatible and I had no problems but i do have Windows 7 Professional which runs Vista or XP software in a "compatibility mode". I do not remember selecting that option on installation though.
I would certainly have given a different review if I had known it does not run in Windows 7 Home. Sorry you had problemsbecause of it.

In reply to an earlier post on 19 Nov 2010 14:19:13 GMT
Last edited by the author on 19 Nov 2010 14:19:50 GMT
Roy Brookes says:
Hi, I think you are right that it will run under Windows 7 Professional but not under other versions of Win 7. It is also supposed to run under Linux but it wouldn't even install. Then a trial version my girlfriend downloaded from Avanquest's website blew away her boot record and left her unable to start anything, Being clever she was able to rebuild her system, but if she had been an amateur ... Anyway the problems were not your fault, so don't feel bad about it. I shall get my money back from Amazon and shall have a go at Avanquest.

In reply to an earlier post on 19 Nov 2010 14:40:41 GMT
Tellboy says:
Thanks for that. The box just says Windows 7. 32 and 64 Bit. I dont think they are allowed to put that on if it was just the Pro or Ultimate versions. Perhaps you could follow up what they say on this review to help others.
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Review Details

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3.0 out of 5 stars (17 customer reviews)
5 star:
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4 star:
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3 star:
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Tellboy
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Location: Manchester

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