Customer Review

7 of 8 people found the following review helpful
5.0 out of 5 stars Great phone, underrated by "professional" reviews, 10 Jan 2014
This review is from: Blackberry Z10 UK Sim Free Smartphone - Black (Unlocked Phone)
I have had a mobile phone since the days of the Motorola housebrick, but have only fairly recently come to smartphones. My first was a BlacBerry Curve 3 years ago, and my second is a new Z10. Other family members have iPhones and Android devices, and I thought quite hard about what to replace the Curve with. In the end I decided that I was not going to pay the excessive (in my view) price required for an iPhone, and I wanted to avoid contributing further to the dark force that is Google's expanding empire. Which basically left the choice between a Windows phone or a Blackberry. A secondary choice then was to get another keypad phone, or go to a touch-screen model. Having got used to using a tablet I decided on the latter, and after reading a LOT of reviews, by journalists and users, I opted for the Z10. I was all set to buy from Amazon, until I saw the Carphone Warehouse offer at £189 for a sim free LTE version, at which price, frankly, it's a steal.

The phone has been with me for a few days now and overall I love it. The new OS is easy and quite intuitive to use, certainly more so than my partner's Andriod based Moto G. The hub is really excellent for keeping up with emails, which is probably the main reason why I have a smart phone. The relative lack of apps is not an issue for me, as that's not what I want a phone for. The other feature I will make use of is the mobile wifi hotspot mode, which coupled with a Three 12 month One Plan allows tethering with a good data allowance. Again this is not something I'll use a lot, but it has allowed me to ditch separate phone and mobile broadband contracts.

Downsides? Some have complained about battery life, but that is a problem with all modern touch-screem smartphones. I'm finding that I'm using up to about two thirds of the battery's capacity in a day, so a daily top-up charge suffices for what is probably light use by some people's standards. For those days when use may be heavy I have just ordered an external charger pack with spare battery. The bundled earphones are a bad fit, uncomfortable and poor sound. Oh, and it would be nice if the camera icon could be hidden if required, as it is too easy to switch to camera mode unintentionally.

Upsides? Replaceable battery, memory card slot, feels solid and well built, very sharp screen, good sound for telephone calls, easy and intuitive to use, much easier to learn than my previous Curve. Excellent documentation (especially compared to Android) available from the Blackberry website, with video clips to explain most things you'll need to know and a 284 page downloadable PDF manual (where's yours, Google?).

Finally, am I worried about the future of BlackBerry? A bit perhaps, but I don't use any of their enterprise services, and the phone will carry on if they do go down in a couple of years time. So at present I'd say this is not a reason for failing to pick up an excellent phone which is currently available at excellent prices. I'd also definitely say get a sim free one then you can pick whatever suits your needs from the whole range of sim only deals.

Edit: After a week or so's use I'm finding battery life improving, getting a couple of days now.
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4.4 out of 5 stars (137 customer reviews)
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Location: West Midlands, UK.

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