19 of 19 people found the following review helpful
This review is from: Tritton AX Pro: Precision Gaming Headset with Dolby 5.1 True Surround Sound (PS3/Xbox 360/PC/Mac) (Accessory)
Excellent headset when first bought in february but after 3 months the mic stopped working. After a bit of research on the web i found out that its a very common fault. Got 1st class customer service from amazon when i contacted them on a saturday morning they sent me a new headset which was received 2 days later. If you buy some keep your receipt just in case they develop a fault.
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Initial post: 3 Nov 2011 16:43:49 GMT
The Dirty Joker says:
I live and work in brussels, so when i buy anything electronic - its on Amazon. why??
1 - Amazon has a no-fuss returns policy and does not question your consumer rights at all.
2 - I have returned rugby boots before and I had instant help from amazon by email within 10 minutes - thats what I call customer service!!!
3 - Most of all - even if you buy goods in electronic shops in Belgium - your european consumer rights are waived at source - if you return anything thats faulty they refuse simply because you actually opened the box even during the 2 week returns window!!!!! Not that what you bought is not doing as it should, but for the simple reason you opened the package, its bye bye!! Thanks to amazom who uphold and protect my european consumer rights even when im buying from the s**t***e thats called belgium!!!! Its even on the european consumer rights website that you cant complain about consumer rights in Belgium too the relevant EU department !!!!!!
Thanks again to amazon for being there to support and uphold EU consumer rights.
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