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Customer Review

8 of 11 people found the following review helpful
2.0 out of 5 stars How can I rate this item....?, 1 July 2011
...when I can't get it to work?! I'm not a technology wizard but I have an MP3 player of my own and I've never had any problem working it. This one arrives with virtually no instructions - but at first I'm undaunted. I connect it to the PC, charge it up, put my 8-year-old's favourite music on it - great, job done. So you'd think. But can I get it to play? NO! The tracks are there, I can see them on the PC. The device has battery power. The lights are on. But no sound comes from the headphones. Is it faulty or am I just not doing something right? I can't tell because there's no accompanying literature apart from that little slip of paper with a diagram on it, that doesn't match this player in layout or behaviour. Not happy.
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Showing 1-5 of 5 posts in this discussion
Initial post: 25 Dec 2011 11:33:29 GMT
Hanlon says:
The EXACTLY same thing has happened to me! Dont suppose you have fixed i,and if so, how?

Posted on 2 Feb 2012 22:45:06 GMT
Just bought it for my 6 year old and having exactly the ame problems. Doesnt play at all but have downloaded a cd twice and can see it on the pc as its synced. What a waste of money!!

In reply to an earlier post on 2 Feb 2012 22:53:47 GMT
Hanlon says:
Yeah, sounds exactly same as my problem. I thought it was just mine, by the sound of it, it is the most of them! When I first got it I thought I was quids in, so the reality was devasting!

Posted on 17 Apr 2012 18:54:53 BDT
I guess you guys have got wrong type of music files copied on. Having sold these on, I have yet to found one which didn't work. make sure you have MP3 files copied onto it and not the windows media files. When you see the files in the PC check the properties or type of files and make sure they are MP3 files, this has solved problems for me. All the best.

Posted on 4 Nov 2013 19:21:22 GMT
i think the MP3 player is a waste of money can not download anything. i must say it is the worst thing i have ever bought from Amazon. should be taken of the site
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