Customer Review

5 of 9 people found the following review helpful
1.0 out of 5 stars Possibly the worst piece of rubbish I have every bought, customer service even worse dont buy one!, 10 April 2013
Verified Purchase(What is this?)
This review is from: SoundWave SW100 Rechargable Portable Bluetooth Speaker (Electronics)
Well where do I start? The speaker was supposed to be bluetooth but didn't work unless my iphone or galaxy tab was sitting on top of it which kind of defeats the point you may as well buy a 3.5mm jack cable speaker at a quarter of the price. It felt cheap and nasty, if you turned it up too loud it just jumped around and distorted, this was supposed to be rectified by a nasty sticky pad base thing that did nothing but picked up fluff. The one plus point at low volume the sound was ok and as I cannot give a 0 rating I guess this earns the one star rating. As for the customer service, well shocking! Asked to return the item took well over a week to reply returned according to their proceedure, heard nothing after I had returned it so after a few weeks contacted them they said they don't have it anyway lots of back and forth basically putting the blame on me as it wasn't recorded delivery (which wasn't a requirement on the returns info). So in the end no speaker no refund down £25. Rubbish
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Review Details

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4.6 out of 5 stars (631 customer reviews)
5 star:
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4 star:
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3 star:
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£29.99 £18.95
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Location: surrey, UK

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