1 of 1 people found the following review helpful
Excellent service but ...,
Verified Purchase(What is this?)
Service: it is excellent and customer service consultants I got in touch with were very polite and responsive to my needs.
Product: at the beginning I was very satisfied. After a few days I found minor imperfection in the ring. I returned the product for cleaning and repair but when it came back the little imperfection was still there. I kept the product because I liked it and the present was well received. They offer lifetime cleaning service and I will try again to get it 100% fixed/perfect.
Certificate is something I was not particularly happy with. There are too many disclaimers hinting that they are not putting their hands on the true value of the product.
Overall, I would actually consider to buy again from them. Score 3/5 as you would allow me to be very demanding considering the price tags!