5 of 8 people found the following review helpful
Very Impressive Despite Software Issues,
This review is from: WD My Book Live Duo Personal Cloud Storage 4TB NAS Drive with RAID Mirroring (Accessory)
Customer review from the Amazon Vine Programme (What's this?)Standing 17cm high, 10cm wide and 15cm deep, for what it does this is a relatively small Network Attached Storage (NAS) drive. Loaded with two 2TB drives, its factory configured for maximum capacity to act as single 4TB drive spanning both discs. However, there is the option to convert it to RAID1, where all of your data is stored on one drive and mirrored to the other drive for extra security - if one of the drives fails, you can replace it whilst keeping all your data intact. It's near silent and doesn't overheat and it can be setup to automatically go into energy saving (sleep) mode if unused for a certain amount of time. It 'wakes up' immediately.
Connecting it to my router aside, the set-up process on my 32-bit Vista PC was not straightforward - the supplied software could not recognise it on my network and because of this I was unable to install the WD back-up software. I downloaded and installed a copy of the back-up software from the WD website but again this did not recognise it. I phoned the WD support desk but, despite their best efforts, they were unable to provide a solution. Fortunately, Windows recognised it OK and I was able to manually map it and it displays in My Computer as an extra drive, so you can manually drag and drop files to it. It has four default folders, but these can be renamed or deleted and extra folders added.
The dashboard where you control the device is accessed via a web interface and it's very easy to navigate, with clear walkthrough instructions for novices. Here you can set up shares - who on the home network has access to what data - and set it up to connect to mobile devices. You can also register an account on the WD 2go site so that you can access the drive remotely from any PC with an Internet connection.
After a short firmware update, I converted it to RAID1. This took a couple of minutes, but it then took upwards of 8 hours mirroring the drives (even though there was no data on them). I then backed-up 17GB of date wireless across my home network to test transfer speeds - you cannot manually attached a PC to it to dump data onto it - and this took 2½hours. I've since left it running overnight to transfer the rest of my data.
I then set it up so that I could remotely connect to it via my iPad and this really was very simple. Download the WD 2go app to the iPad, generate a one-off code via the device's dashboard, enter the code into the app when prompted and that's it, you're ready to go. Provided you have an Internet connection, you have access to all of your data - documents, music, and photos - anything that doesn't require Adobe Flash - and effectively it increases the capacity of an iPad to 4TB. Music is streamed via the app, not via iTunes.
You can also enable the iTunes server to automatically scan your media on the NAS. When enabled, the NAS will show up as a separate drive on your PC's iTunes with all of your digital files automatically added to the library. There is a USB 2.0 port (very surprised it's not 3.0) on the rear of the NAS where I connected a separate 500GB hard drive. This then added further remote access storage and extended the capacity of my iPad even more. Bizarrely, transferring data to the NAS using the USB port was slower than transferring it over my wireless network.
Installation problems and not being able to use the WD back-up software aside, this is a very impressive NAS that more than delivers what it promises. WebUser magazine recently completed a group test of 12 NAS drives and this came out top - it's easy to see why. 4½ stars and recommended.
I've been away from home this week and have been able to access everything on my NAS on my iPad.
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Showing 1-2 of 2 posts in this discussion
Initial post: 24 May 2012 17:41:27 BDT
Mr. Mischief says:
I'm not sure if the problem you had was similar, but trying to install the software with mine gave me a C++ Runtime error that prevented it from being installed. Many of the early Duos didn't have the necessary firmware loaded into them for the software to be installed properly. A 429 MB patch is available from the Western Digital website if you do get this problem.
In reply to an earlier post on 25 May 2012 11:55:31 BDT
OMG! It's got a plug! says:
I wasn't getting the Runtime error but installed the patch nonetheless. Unfortunately it didn't solve the problem. However, many thanks for your help.
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