47 of 52 people found the following review helpful
not fit for purpose,
This review is from: Roxio Easy CD & DVD Burning - Windows 7 Update (PC CD) (CD-ROM)
biggest mistake ever this product is hopeless for user's of window 7 also the 'technical help and customer service is a complete waste of time and money' if you like going on carousel's then this company will blow your mind.it took from november to february to get a refund plus after writing to the company chairman about the poor service(no reply at all from anyone) you are left with no alternative but to keep sending in reply's to your service ticket every 5 days as they will close ticket claiming to have resolved your issue's.they offered a free download of roxio 2010 dont do it its mega long download that will timeout frquently when you do get it anti-virus will alert to problems,roxio tech support will tell you to re download with your internet security turned off!!.read the blogs this company is not well thought of there are many like me out of pocket and still dissatisfied, above all dont like me venture into the registry it looks a safe and clear set of instructions (from roxio tech people) to remove all traces of this programme it is'nt and is very costly to get put right.i spent close to £100 in all on these roxio product's attemping to get some sort of workable program and have nothing to show for it except the refund which has just been recieved.my advise would be try ashampoo products i did and they work well.
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Showing 1-2 of 2 posts in this discussion
Initial post: 28 Jun 2011 07:25:11 BDT
Prof Goodfellow says:
Funny I had the excact same experience with Shampoo Just got a refund after a lot of emailing etc
In reply to an earlier post on 4 Dec 2013 09:56:16 GMT
R. Middleton says:
Same for me with Ashampoo, did not work and had to go into the registry to fix their problems. Also bombarded with adverts every time program was used. Give me Roxio any time.
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