Customer Review

4 of 4 people found the following review helpful
2.0 out of 5 stars Loses sound, 16 Aug. 2013
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This review is from: Plantronics M25A Universal Bluetooth Headset - Black (Accessory)
In general I suppose this is good enough but two of the most common problems I have are:
* suddenly loses sound and I have to quickly switch off headset from the phone and continue by phone
* significant lag i.e. I hear the other party with maybe about 0.5 - 1 second's delay and vice versa so therefore we often talk on top of one another

In common use this is tolerable but for business calls it's often wise just to use the phone without this gadget.

Update: I had a problem with the phone (Note 2) that it lost sound altogether on maybe every 5th call or so, and not just from the headset. This was a separate problem from the one I mentioned above. I decided to try the phone so that I didn't connect the headset at all and the problem went away. Then I decided to try a more high-end headset by Plantronics and the problem did not come back. So apparently this headset somehow manages to mess up the phone so bad that you can lose sound mid-call and not be able to get it back without dropping the call and calling the same person again. This device cannot be used for business calls at all. However since it doesn't do it every time I suppose it's good enough for home use.
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4.3 out of 5 stars (226 customer reviews)
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