Customer Review

0 of 3 people found the following review helpful
4.0 out of 5 stars Great film... woeful hd dvd, 6 Aug. 2009
This review is from: Pan's Labyrinth [HD DVD] [2006] [US Import] (HD DVD)
Pan's Labyrinth is a superb film. As most reviews on this site tell you. HOWEVER I must make note that the american import HDDVD has clearly had no quality control at all. The movie works and looks beautiful in hi-def. It's just a shame that none of the special features work in my HD DVD player. The reason? You cannot navigate the special features menu. Literally, pushing up, down, left or right simply does nothing. Pressing enter does nothing. You have to press MENU or TITLE to get back to the main menu to do anything! This may work in a HDDVD drive in a computer, where you can navigate spacially with the mouse, but not here. Truly woeful authoring. And as a DVD author and QC of many years I cannot believe this has gone out in this condition and not been recalled. YOU HAVE BEEN WARNED! Still.... great movie!
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Showing 1-2 of 2 posts in this discussion
Initial post: 7 Aug 2009 15:32:53 BDT
Last edited by the author on 7 Aug 2009 15:35:47 BDT
DM Bunny says:
The problem you describe has been reported elsewhere and is easily fixed by updating the players' firmware to version 4.0 , if you google it , you will see many explanations of this.

I have both the UK and US versions of this disc and can report that all menu issues were fixed by the update ( some 7 months ago ) and I can access all special features on both discs with no problem.

You can read more about this here http://www.avsforum.com/avs-vb/showthread.php?t=1080197

Posted on 18 Aug 2009 16:07:24 BDT
DM Bunny says:
sorry but just have to add after reading again this comment :- " And as a DVD author and QC of many years "

I take it you were fired for incompetence or stupidity then if you don't know about updating the firmware of high definition optical disc players - every damn disc comes with a leaflet inside the case telling you to do exactly that - if you are too stupid to work it out then that's your loss but is certainly not a reason to vent your frustration at your own incompetence in the form of a review of this film.

DVD author and QC of many years ? boy oh boy - hang your head in shame or remove that lie from your review.
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