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Customer Review

19 of 21 people found the following review helpful
5.0 out of 5 stars Tips for Windows XP installation, 28 Jun. 2013
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This review is from: Plugable USB Bluetooth 4.0 Low Energy Micro Adapter (Windows 10, 8.1, 8, 7, Raspberry Pi, Linux Compatible; Classic Bluetooth, and Stereo Headset Compatible) (Personal Computers)
I have two of these - one in use with a Sony Vaio running Windows 7 and the other with a Samsung Netbook running Windows XP. The first one - in use with the Vaio - installed easily first time and performed exactly as expected; the second one - in use with the Samsung - was a lot more difficult to get working!

My Samsung Netbook does not have an optical drive so I had hoped to get the dongle working with some Windows drivers and the custom software downloaded from the net - no chance! I am fairly computer-literate but after an hour or so of trying to get the wretched thing working I was about to send it back to Amazon as a failure.

However - I persevered and eventually got it up and running so here are my tips for XP users. Firstly, don't bother with the Installation Wizard that pops up when the dongle is inserted - close it and forget it. Then forget the custom software download from the web - it just doesn't recognise its own dongle and Windows may try to block the download anyway. Don't hunt for Bluetooth drivers in Windows Update - there aren't any that work.

The only way I could get this dongle working with XP was by installing the software from the provided CD - so if you are planning on installing it on a Netbook you will need to own or be able to borrow a USB optical drive. Then try this: insert the dongle into a USB socket and close the Installation Wizard when it pops up - ignore any error messages. Insert the CD into the optical drive and run it - follow the onscreen instructions until the software has loaded then reboot your computer. A final option box should then appear - choose your options and the Bluetooth should then be working OK - mine did!

Once its working this is a good device so I will give it five stars for that, and running under Windows 7 is a doddle. It has also given my old Netbook a new lease of life - eventually! Good luck!
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