Customer Review

3 of 4 people found the following review helpful
2.0 out of 5 stars Setup very disappointing, 16 Nov 2011
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This review is from: Logitech Harmony 900 Advanced Universal Remote Control with RF capability (Accessory)
I purchased the Harmony 900 to replace a failing 895. The 900 retains the 895's ease of use but the RF range is shorter - the 895 would happily work from our bedroom (the receiver is downstairs) but the 900 won't.

Each different Harmony remote requires a different account on the Logitech system with individual user names and passwords (I've no idea why. It seems lunacy to me but I guess it seemed logical to someone at Logitech). Whereas it's very easy to replace an 885/895 with another, apparently I needed a 'different type of account' for the 900. That meant I couldn't make use of the Logitech software's replace remote facility, I had to set everything up from scratch; nice. It was only after I'd set everything up again that I discovered the issue with RF range. Was I pleased? What do you think?

Fortunately I have two Harmony remotes as I use them in two rooms so plan 'B' is to move my working 895 upstairs and use the 900 downstairs (I suspect I'll be in trouble once the remaining 895 fails). That should be easy to do, right? Nope. The 900 RF receiver is programmed from the remote itself. The one for the 895 is programmed via a USB lead and Logitech's software. Unfortunately once I'd used the 900 it didn't matter which of my Logitech remote accounts I logged in to I was only offered the option to control devices via the remote rather than the RF receiver.

As I sit here writing this review I have a large Jack'n'Coke in my hand and I shall resume battle once I have consumed it!

I've no doubt that if and when I get the thing working it will be as easy to use as the 895 was but if you are in a similar starting position as I was, or RF range is critical, I'd recommend you try to get hold of (probably 2nd-hand) 895 rather than a 900.
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Showing 1-1 of 1 posts in this discussion
Initial post: 8 Jan 2012 00:31:04 GMT
I have a 895 which I love, but it is failing and was looking to replace with this, maybe not now. Also the lack of z-wave is a pain too as my media lighting is controlled all from the one remote at the moment.

When will Logitech just do a wifi remote????
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