Customer Review

3 of 6 people found the following review helpful
1.0 out of 5 stars Broken Shutter, 7 Oct 2012
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This review is from: Pentax Optio VS20 Digital Camera - White (16MP, 20x Wide Angle Optical Zoom and Dual Shutter) 3 inch LCD Screen (Electronics)
I woud not recommend this camera. I have had it for less than 4 months and the shutter is broken and there appears to be no way to return the item as the 30 day since purchase has passed. I brought this specifically for my holiday and it broke on day 2. oes anyone knbow how to get it repair or exchanged????

Update 19/10/2012
Upon my return from Holiday I sent my camera back to the authorised Pentax distributer on 16/10/2012 and I have received a replacement Camera today. I am hoping that this one works better than the 1st one. Excellent turn around and thank you to JP Solutions.
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Tracked by 1 customer

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Showing 1-3 of 3 posts in this discussion
Initial post: 10 Oct 2012 09:14:38 BDT
Tin Tactoo says:
Call me silly but surely the 12 months gurantee is there?...

Posted on 14 Oct 2012 13:50:43 BDT
if bought form amazon themselves surely they will sort it they are usually pretty good have you contacted customer service

Posted on 13 Jan 2013 15:42:59 GMT
N. Vadgama says:
It seems some people have no idea about their consumer rights.
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