Customer Review

16 of 17 people found the following review helpful
1.0 out of 5 stars Beware, 25 July 2011
This review is from: Mophie Juice Pack Plus Case 2000 mAh and Rechargable Battery for iPhone 4/4S - Black (Wireless Phone Accessory)
All potential customers of "Iseekgadgets" should be aware that they are selling counterfeit Mophie Juice Pack Plus Batteries.

I had 2 from them for the iPhone4, one had to be returned and was exchanged eventually, I had registered them on the Mophie.com website and all appeared to be OK.
When one of them started playing up again I contacted Mophie in the USA, they asked me to provide the serial number of the faulty unit, so I sent both serial numbers, I then got a reply from them asking me to photograph the two units together again showing the serial numbers.

Imagine my surprise when David Hertz, Customer Advocate at Mophie.com wrote back telling me that my two batteries were "COUNTERFEIT" Amazon have since refunded me but not before I had to return the batteries to ISEEKGADGETS, a trip to trading standards would have meant no refund.

I have asked Amazon to investigate the matter but I get the impression they couldn't care less - business as usual then.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

Be the first person to comment on this review.

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines ">here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking on the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
 


Review Details

Item

Reviewer


Location: Coventry, West Mids, UK & Bangkok Th

Top Reviewer Ranking: 257,697