Shop now Shop now Shop now  Up to 50% Off Fashion  Shop all Amazon Fashion Cloud Drive Photos Shop now Learn More Shop now Shop now Shop Fire Shop Kindle Learn more Shop now Shop now
Customer Review

10 of 27 people found the following review helpful
1.0 out of 5 stars Not Made for the USA -- Watch Out, 14 April 2011
Verified Purchase(What is this?)
This review is from: Wagner - Der Ring des Nibelungen [DVD] [2009] [2011] [NTSC] (DVD)
"NTSC" label in website fooled me. Was happy to find the DVD set, as I could not find it in the USA. Read the specifications up, down and sideways. Product detail on website states "All Regions". No indication that it was not for the USA. Sony Playstation 3, in California, refuses to play the disc. Fine print on the package "Region code: NTSC 2345".

This is a critique of the website -- very important "region" detail is missing. Tried to obtain clarification about suitability for the USA through email. Received an oblique, canned response that said nothing.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines ">here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking on the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
  [Cancel]

Comments

Track comments by e-mail
Tracked by 1 customer

Sort: Oldest first | Newest first
Showing 1-9 of 9 posts in this discussion
Initial post: 28 Apr 2011 05:35:53 BDT
E. Baez says:
Like the reviewer, I'm another USA customer who was fooled by the NTSC listing for this product. In fact, the blurb on the case itself reads NTSC and even warns PAL users to play the dvds only in dual system (PAL/NTSC) dvd players. My VAIO computer, using Intervideo WinDVD, identified the discs as being in European format only. Very shabby advertising indeed. Reprehensible is what it is. I will never purchase another product from this site.

In reply to an earlier post on 4 Jul 2011 05:54:26 BDT
Last edited by the author on 4 Jul 2011 06:01:34 BDT
F. P. Walter says:
I also was taken in by the "All Regions" description and ordered this set last summer from Amazon.co.uk -- I immediately returned the item as unplayable on U.S. equipment, told the seller that they needed to revise their product description, and asked for a refund.

They did give me a prompt refund but still haven't revised the description -- a silly way to do business because U.S. customers will instantly return it at the seller's expense ... as these comments document.

Regrettably, I've often found Amazon.co.uk unreliable and slow on the uptake -- unlike Amazon.com, fr, and de.

F. P. Walter
Albuquerque, New Mexico

Posted on 5 Jul 2011 13:46:23 BDT
You have not reviewed the product, and your one-star rating tells us nothing about the performance, staging, and so on. You should address your complaints about product specification directly to Amazon, rather than put them in a review which does not actually review the product at all. The one star you have assigned has nothing to do with the quality of the product itself and merely distorts the overall rating for what is actually a very high quality recording and performance. This is deeply unhelpful.

In reply to an earlier post on 27 Jul 2011 15:04:55 BDT
Jersey Girl says:
as an fyi this is a planned US North America release for October 2011, it will be released by Kultur International Films at www.kultur.com

Posted on 11 Jan 2012 00:51:31 GMT
Thrope says:
The star-rating relates to the product itself, not your customer service issues. Unhelpful 'review'.

Posted on 18 Jul 2012 21:22:59 BDT
I don't agree with Foxy Ferdinand or Gary Thrope. The only way to publicise slovenly work by Amazon like this is to give it as wide a circulation as possible. Carry on Sun King you have done good work.

In reply to an earlier post on 26 Jul 2012 05:48:14 BDT
Thrope says:
Bernard Hawcroft is talking round objects. The best way to deal with this sort of issue is to formally complain to Amazon - they listen and react quickly. This is a forum for reviews, so let's stick to reviews.

Posted on 25 Mar 2013 17:10:03 GMT
H. A. Weedon says:
Those of us who use Amazon.co.uk don't live in America; so why should we watch out because something doesn't work there?

Posted on 7 Apr 2016 16:50:03 BDT
Miketang says:
yep, Amazon is notorious for leaving things out or confusing things - note the reviews which often don't apply to the specific version advertised.
‹ Previous 1 Next ›

Review Details