10 of 27 people found the following review helpful
Not Made for the USA -- Watch Out,
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This review is from: Wagner - Der Ring des Nibelungen [DVD]   [NTSC] (DVD)
"NTSC" label in website fooled me. Was happy to find the DVD set, as I could not find it in the USA. Read the specifications up, down and sideways. Product detail on website states "All Regions". No indication that it was not for the USA. Sony Playstation 3, in California, refuses to play the disc. Fine print on the package "Region code: NTSC 2345".
This is a critique of the website -- very important "region" detail is missing. Tried to obtain clarification about suitability for the USA through email. Received an oblique, canned response that said nothing.
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Showing 1-9 of 9 posts in this discussion
Initial post: 28 Apr 2011 05:35:53 BDT
E. Baez says:
Like the reviewer, I'm another USA customer who was fooled by the NTSC listing for this product. In fact, the blurb on the case itself reads NTSC and even warns PAL users to play the dvds only in dual system (PAL/NTSC) dvd players. My VAIO computer, using Intervideo WinDVD, identified the discs as being in European format only. Very shabby advertising indeed. Reprehensible is what it is. I will never purchase another product from this site.
In reply to an earlier post on 4 Jul 2011 05:54:26 BDT
Last edited by the author on 4 Jul 2011 06:01:34 BDT
F. P. Walter says:
I also was taken in by the "All Regions" description and ordered this set last summer from Amazon.co.uk -- I immediately returned the item as unplayable on U.S. equipment, told the seller that they needed to revise their product description, and asked for a refund.
They did give me a prompt refund but still haven't revised the description -- a silly way to do business because U.S. customers will instantly return it at the seller's expense ... as these comments document.
Regrettably, I've often found Amazon.co.uk unreliable and slow on the uptake -- unlike Amazon.com, fr, and de.
F. P. Walter
Albuquerque, New Mexico
Posted on 5 Jul 2011 13:46:23 BDT
Dr Konrad Schneckenhauer says:
You have not reviewed the product, and your one-star rating tells us nothing about the performance, staging, and so on. You should address your complaints about product specification directly to Amazon, rather than put them in a review which does not actually review the product at all. The one star you have assigned has nothing to do with the quality of the product itself and merely distorts the overall rating for what is actually a very high quality recording and performance. This is deeply unhelpful.
In reply to an earlier post on 27 Jul 2011 15:04:55 BDT
Jersey Girl says:
as an fyi this is a planned US North America release for October 2011, it will be released by Kultur International Films at www.kultur.com
Posted on 11 Jan 2012 00:51:31 GMT
The star-rating relates to the product itself, not your customer service issues. Unhelpful 'review'.
Posted on 18 Jul 2012 21:22:59 BDT
Bernard Hawcroft says:
I don't agree with Foxy Ferdinand or Gary Thrope. The only way to publicise slovenly work by Amazon like this is to give it as wide a circulation as possible. Carry on Sun King you have done good work.
In reply to an earlier post on 26 Jul 2012 05:48:14 BDT
Bernard Hawcroft is talking round objects. The best way to deal with this sort of issue is to formally complain to Amazon - they listen and react quickly. This is a forum for reviews, so let's stick to reviews.
Posted on 25 Mar 2013 17:10:03 GMT
H. A. Weedon says:
Those of us who use Amazon.co.uk don't live in America; so why should we watch out because something doesn't work there?
Posted on 7 Apr 2016 16:50:03 BDT
yep, Amazon is notorious for leaving things out or confusing things - note the reviews which often don't apply to the specific version advertised.
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