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This review is from: The Trusted Advisor (Audio CD)For a scientist and technologist, looking to imprve their consulting skills, the Trusted Advisor provides real food for thought. It is not enough to have technical knowledge... how much more can we achieve on behalf of our clients if we can build high trust relationships, and really understand what their needs and interests are? Good relationships = requirements understood = expectations met = satisfied customers = repeat business...
And to have this product in ipod/mp3 form allows the key messages to be heard anywhere, anytime, and it is easy to revisit key themes as a reminder of the reasons to work on behaving differently.