14 of 14 people found the following review helpful
Excellent debunker of the IT myths and legends,
By A Customer
This review is from: Infosense: Understanding Information to Survive in the Knowledge Society (Hardcover)
This is the book that nails many of the myths and misconceptions of the IT industry. Perhaps if enough people read this they'll have to go back to talking about Data Processing!
Devlin provides crystal clear reasoning (and some supporting mathematical reasoning) as to why information is the product of a person interacting with data (that is, data in any form - even a Word document or a photograph - contains no information of itself) and how knowledge is a characteristic of a person not a system. He effectively debunks all of the claims of the IT-based "knowledge" toolset vendors and explains why expert systems fail. The examples of how context affects interpretation are excellent - and horrifying.
Should be compulsory reading in IT and HR departments throughout the land.
(2 customer reviews)
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