Another excellent book from Donald Norman,
This review is from: Living with Complexity (Hardcover)
he does it again! Donald is just amazing when it comes to explaining Complex systems and how to create better products.
This book contains some stuff from his previous published books, but this book is more about Experience Design.
I don't recall his previous books containing much information about Experience Design. THIS book does that. I feel that Donald deliberately waited with explaining and describing experience design since he first wanted his audience to learn the basic principles of usability. When you know the basics of product design (usability), you can then build up your skills with experience design (user experience).
Excellent examples are provided as usual and the book is well written :)
Thumbs up yet again.