Customer Review

27 of 28 people found the following review helpful
3.0 out of 5 stars Impressive..at first, 24 Sept. 2009
This review is from: Philips Sonicare for Kids HX6311/02 Rechargeable Toothbrush (Personal Care)
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My son is eleven and he loves this product. He appreciates the buzzer to tell you to switch "quadrants" whilst brushing. Cleaning is excellent. He has used it religiously now for two minutes twice a day since we got it over a month ago and the novelty has not worn off. We will have to change the brush head soon and I would like to see the option to buy only the larger size rather than a pack with one we can't use. He liked the option to choose your colour scheme - has settled on one now after initially trying them all for a few days each, they seem to re-stick without any problem. Brush head covers are a great idea in general and particularly when travelling, as is the fact that you can take the charger without having to take the whole base.

This product stopped working after 12 months!
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Showing 1-2 of 2 posts in this discussion
Initial post: 26 Jan 2012 20:52:30 GMT
gill says:
my toothbrush has stopped working to and we have had it about 12 month,such a shame because my sone loved using it .

In reply to an earlier post on 16 Jul 2013 08:40:00 BDT
We had a similar problem. We phoned Philips Sonicare help line. They asked us to post in the unit. Within a few days we had a replacement. Excellent customer care for an excellent product. I'm sold for life.
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Review Details

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4.3 out of 5 stars (154 customer reviews)
5 star:
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£71.49 £58.12
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Location: Norwich

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