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Customer Review

59 of 60 people found the following review helpful
4.0 out of 5 stars Good product but confusing installation, 30 Aug. 2010
This review is from: Kaspersky Internet Security 2011, 3 PC, 1 Year Subscription (PC) (CD-ROM)
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I have several PCs running either Kaspersky Internet Security 2010 or 2011, or McAfee Security Centre. There isn't much to choose between them but I think that kaspersky has a better and more intuitive user interface. However the latest offering had a very strange and disconcerting installation but it did install correctly. Read below to find out what happened. I have friends who use various free security software and I am the only one who has never suffered an infection whilst using Kaspersky and McAfee. Still one of the best systems around. Recommended.

Subjectively I would say it has less of a performance impact than McAfee and Norton.
Extensive range of features including virus protection, firewall, anti spam and banners, registry monitoring, anit-phising,parental controls, rescue disc (not with downloaded version), virtual keyboard and tune up utilities.
Once installed there is minimal intervention required.
If you want to tailor the settings then the interface is easier to follow than McAfee.
Installs seamlessly over earlier versions of kaspersky.

Installation: As usual with Kaspersky the documentation does not reflect how the application actually works. I installed 2011 on a machine running the 2010 version. The installation went ok until it requested me to reboot, which I did with the installation CD still in the drive. Upon rebooting it went into a rescue mode and then crashed. I rebooted without the installation disc in the drive and all was ok. This has lost it a star.
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Showing 1-3 of 3 posts in this discussion
Initial post: 16 Jan 2011 15:30:03 GMT
Last edited by the author on 16 Jan 2011 15:30:36 GMT
Mister G says:
Your review initially put me off buying this product as, like you, I had the 2010 version installed and was concerned about it crashing on installation. But I did buy it in January 2011. It installed fine - no crashing. On installation, it told me that a newer version was available online & downloaded it rather than use the CD version - so I guess that they have fixed the bug that you reported (or you had some glitch).

Thanks for the review though - it is good to hear the negatives as well as the positives. It was a good review & I appreciate it.

In reply to an earlier post on 11 Feb 2011 07:23:58 GMT
Digestive says:
I too had the 2010 version installed on my desktop and bought the CD version to enable me to continue with Kaspersky and to replace McAfee on my netbook. I installed the CD version on my netbook and thought I would wait until the last day of my 2010 version's licence before installing the CD on my desktop. A fortnight before my 2010 version expired a pop up window from Kaspersky invited me to buy an upgrade or enter an activation key. I thought I would just try entering the activation code that came with the CD version and it has worked. Like Mr G I bought mine in January 2011 so it may be that the installation procedure has changed, but from my experience (Windows 7) there is no need to install the CD version if you already have Kaspersky running on your computer - just use the activation key when asked.

In reply to an earlier post on 26 Feb 2011 19:13:32 GMT
Clive Carver says:
Your desktop pc may still be running the 2010 version...

When I bought 2010 following a year of 2009 which worked well, I found that there were problems. The initial advice was to remove 2010, reinstall 2009 and activate it with the 2010 access code, so I would still have an AV, albeit 2009.

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