Customer Review

151 of 155 people found the following review helpful
3.0 out of 5 stars A solid gaming headset, but not without its faults, 17 Jun 2010
= Fun:4.0 out of 5 stars 
This review is from: Turtle Beach Ear Force X11 Headset (Xbox 360/PC) (Video Game)
The Turtle Beach X11 headset is a bit of a mixed bag, as I'll explain in this review.

SETUP:
The headset is pretty straightforward to set up. You can either plug the headphone jack into your TV/speakers whenever you want to use them, or use the piggyback RCA cables for a more permanent solution. Power is provided through a USB plug, which you can plug into the Xbox or any other USB port you have available. One problem is the short cable length between the USB and the headphone jack, meaning you might need to buy an extension cable if your equipment is pretty spread out. Headset sound is provided through a short cable plugged into your Xbox contoller at one end, and the in-line amplifier/volume control at the other end. One important note: make sure your Xbox voice settings are set to "Play through headset', otherwise you'll get feedback and echoing when people speak.

BUILD QUALITY/DESIGN:
The set is comfortable to wear over long play sessions, with soft, oversized fabric earcups and padded leatherette headband. The build quality could be a little better, as the articulation points on the earcups are quite limp and flimsy-looking. If you're someone who likes to throw your stuff around, it wouldn't surprise me if that's what breaks first. Also, the microphone boom requires virtually no effort to move, which can be annoying as I've often accidentally moved it when scratching my face or taking a drink. However, it does stay in position when untouched, and is very flexible for getting into a decent position. Being a wired headset, there is a fair amount of cable-clutter, although the 16 foot cable does have a velcro strap attached to tidy up the excess cable, so it wont be snaking all the way around the room.

SOUND QUALITY:
If you're looking for a headset with audiophile-quality sound, these aren't for you. The sound can be quite brittle, the bass particularly underwhelming compared to my subwoofer, and high frequencies can be quite grating. They're definitely light-years behind the rich sound of a decent pair of Sennheisers, for example. However, I'm not sure this is entirely down to the speakers, as music and films do seem to sound better than game sound itself, leading me to think that they just make the highly-compressed audio of most Xbox titles more apparent.

PROS:
As a functional gaming headset, it's been pretty enjoyable to use. In game, it's very easy to pinpoint enemy locations from gunfire and even footsteps, and is highly immersive. The voice chat features really improve communication if you actually play tactically with friends; having the voice chat mixed centrally makes it so much easier to hear people than the single headphone of the standard xbox headset. Also, having your mic mixed back into the headset means I can speak at a normal, even quiet volume, rather than shout to hear myself over the game sound. Overall, these features make the X11 headset very useful for playing online, particularly in FPS games like Battlefield: Bad Company 2. While, as mentioned, the sound quality could be better, as a functional tool for improving your gameplay and communication, they do very well.

CONS:
There are a couple of problems, including the build quality, that may affect the enjoyment you'll get from them. Firstly, as mentioned in another review, there is a slight white noise 'hissing' that is clearly audible when no game sound is being played through the speakers. According to Turtle Beach this is an inherent flaw with amplified headsets and microphone monitoring. I've found that it can be somewhat reduced by setting the sound level in the game audio menu to maximum, meaning you can have the headset master volume lower. However, you can't completely get rid of the noise. That said, in-game you should never be able to notice it at all over the gunfire, explosions and ambient sounds. Also, the microphone can be overly sensitive to picking up background noise in the room, and from personal experience will produce horrendous feedback for your friends to endure if you accidentally leave your speakers/TV sound on while using the mic!

I hope this review has been helpful and informative, but if you have any further questions please comment and I'll do my best to answer!
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Comments

Tracked by 2 customers

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Showing 1-10 of 11 posts in this discussion
Initial post: 29 Jun 2010 00:23:59 BDT
how, precisely, does the wiring system work. how many wires are there, what do they plug into, etc etc. you mention plugging into TVs/speakers, the xbox (for USB) and the xbox controller. are there three wires coming off the headphones?

thanks, and overall the review was very helpfull.

In reply to an earlier post on 1 Jul 2010 19:36:46 BDT
I. Tisdale says:
Thanks for your question. Basically it's one long headphone cable, but at the end it splits off into 3 separate wires:

1) USB plug for power
2) 3.5mm stereo headphone jack
3) 3.5mm microphone output jack (for use with a PC/Mac. Not needed for Xbox)

There are also 2 separate wires in the box: a short cable with a 2.5mm plug at either end for Xbox voice chat, and a piggyback RCA (red and white)-to-3.5mm headphone socket.

With the 3.5mm headphone jack, you can either plug it directly into an available headphone output socket on your TV etc., or plug it into the headphone socket of the piggyback RCA cable, which in turn should have the red and white RCA audio cables from your Xbox AV cable plugged into the back of it. If you're using HDMI, you can do the same using the RCA cables you get with the Official Xbox HDMI cable, or just use the headphone jack as previously stated.

About a foot down the cable from the headset there is an in-line amplifier and volume control. To use voice chat plug one end of the 2.5mm cable into the socket on the amplifier, and the other end into the socket on your Xbox controller.

It's really less complicated than all of this sounds, I can't imagine anyone having major problems setting them up or incorporating them into an existing AV/Home Cinema setup. If you're still struggling, there's actually a .pdf user's guide, which includes several diagrams: http://www.turtlebeach.com/support/index.php?View=entry&EntryID=830517040

Hope that helps!

Posted on 3 Jul 2010 00:03:19 BDT
M. Davy says:
man that hissing noise is so annoying although its an awesome headset ;)

Posted on 12 Jul 2010 13:41:36 BDT
Mr. W. Neep says:
Do you/anyone know how the sound quality compares to the predecessor; X1 headset?

Posted on 16 Sep 2010 21:44:31 BDT
sauce says:
during in game battles, is it easy to hear your teammates? I ask because with my xlc, when im in the middle of a fight my teammates voices are so low. Any ideas?

In reply to an earlier post on 17 Sep 2010 14:20:49 BDT
I. Tisdale says:
Yes, you can adjust both the game volume and the chat volume, so you shouldn't have a problem hearing your teammates. Also, I think it adjusts the chat volume automatically depending on how loud the game is, but don't quote me on that.

In reply to an earlier post on 10 Nov 2010 10:03:29 GMT
[Deleted by the author on 10 Nov 2010 10:05:45 GMT]

Posted on 28 Feb 2011 21:59:52 GMT
Mr. K. Brown says:
hi, i have heard a lots about the headphone, its all been good lol, but i like to watch videos and films on my computer are they good on a pc. because i do alot of recording with my camcorder but sometimes struggle to hear the background noise. so would these help me hear it. lol thanks

In reply to an earlier post on 28 Feb 2011 22:11:05 GMT
I. Tisdale says:
If you just want a set of headphones, and don't need a microphone for gaming, I wouldn't recommend these. Turtle Beach headsets are really meant for gaming, and don't have the best sound quality. You're much better off with a pair of Sennheisers, such as these: Sennheiser HD201 Closed Dynamic Stereo headphones

Posted on 5 Mar 2011 22:56:36 GMT
M. Kent says:
do they work when you've got a HDMI cable plug in
because my friend seems to think they don't
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