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Customer Review

0 of 1 people found the following review helpful
1.0 out of 5 stars This was not as described in the product details. Although I have no objection to the quality of Kiipling products, this bag was, 31 Mar. 2014
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This review is from: Kipling Ichiwa, Unisex-Adults' Backpack (Luggage)
Although I have no objection to the quality of Kiipling products, this bag was misssing certain features described on the Amazon website, and which I expected, having had a number of Kipling bags before.
Missing were the phone and pen pockets, the clipped keychord and a rear exterior pocket.
Before ordering, as there were no dimensions given on the Amazon website, I had to trawl through Kipling's own website, trying to find the same backpack there.
Having decided that this was the same backpack, i was first of all disappointed that it was overall smaller than expected, and certainly not adequate to take an A4 folder and be able to get in other items as well. I therefore had to return it (which was easy enough, particularly as I could use the drop-off facility), and the refund was immediate.
I have never before had to return anything to Amazon but it makes me realise that before buying further Kipling items, i will first of all physically check them out as I can't trust the product description.
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