Thanks for your recent feedback left for SquareTrade on http://amazon.co.uk.
I understand that customers can't fully evaluate the service until they actually need to use it. In the meantime I'd like to reassure you that we offer the highest level of service, should you ever need to claim.
We are known for our amazing service in the United States, and have been bringing the same level of service to Amazon customers in the UK. You can read reviews of our service from our customers here:
Please let us know if there's any questions that you have, or if you need any assistance with your warranty. You can call us on 0800 433 4789 (9am to 6pm GMT).