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Customer Review

113 of 119 people found the following review helpful
1.0 out of 5 stars Don't waste your money - it's only fit for the bin. AMAZON 'warranty' rules mean YOU have to pay to return it for repair, 25 Jun. 2012
Verified Purchase(What is this?)
This review is from: Canon PIXMA MG3150 All-in-One Colour Printer (Print, Copy, Scan, Wi-Fi and Auto Duplex) (Accessory)
And just as the warranty is about to run out, it has stopped working. Warranty 18th Feb, stopped on the 16th.

It's been very dodgy over the last 6 months, but, never expecting a brand new printer to give up the ghost so quickly (my other printers have lasted years), I didn't send it back immediately it started going wrong.

Just contacted the repair company and the printer is still under warranty - however, because I "bought the printer from AMAZON," I have to pay to send it for repair under warranty.

After years of buying from Amazon, I had no idea that items which are still under guarantee don't get a prepaid label to return for warranty repay, just because they were bought from AMAZON.

ADVICE - DON"T WASTE YOUR MONEY. Won't be buying Canon again. Nor will I be buying larger items from AMAZON again.

---------------------

BE AWARE - the printer is a great price, works really well, BUT ink cartridges are one of the biggest rip-offs I have come across recently.
This would make a good investigation for 'Rip-Off Britain'.

This printer is great - works, easy to use, easy to set up, good quality.
BUT I just got a set of replacement ink cartridges, and they cost more than the printer. Each time you refill, you could buy a new printer, which comes with the ink installed!!

If I didn't take into consideration the cost of the ink, this printer would get 4.5 stars.
BUT, as it needs ink to work, the overall cost is phenomenal - unfortunately that brings it down to poor value - so it only gets 2 stars.

As soon as the ink is lowered to even a reasonable price, then I'll up the stars. (Nope, I won't, as it has stopped working completely.)
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Showing 1-5 of 5 posts in this discussion
Initial post: 27 Jun 2012 11:42:11 BDT
Last edited by the author on 19 Jul 2012 21:54:40 BDT
Englander says:
A complete set of inks (XL high capacity) for this printer are currently priced on Amazon at just under £36.00. To me this is reasonable, compared to a complete set of inks for my Epson photo printer which usually retails for £99+. I pay this for quality results. The comparative cheapness of the inks is the reason why I am considering buying the Pixma MG3150 printer for general printing, keeping my Epson for photo quality work. My experience with compatible inks, whilst cheaper, did not give equivalent results and were not up to exhibition standard. That says something about the quality of the Epson inks and I'm sure those of Canon. The inks used in these printers is specialised. £36 will not fill my car with a full tank of petrol and will last me only 3 weeks or so of light use. Before buying a printer it is a good idea to check ink cartridge prices. Amazon help a lot here with their 'Ink and Toner Finder' located beneath the Product Heading.

In reply to an earlier post on 10 Sep 2012 11:52:48 BDT
Thanks for your comment - not arguing with you - I should have double checked the ink costs. I used to have a large Canon Pixma 3-in-1, and the ink for that was a half to a third of the price of the reviewed one above. And, it lasted easily 3-5 times longer. (And I use the draft print option 90% of the time) That's why I'm finding this one so very expensive to run. It may well be reasonable compared to the Epson, but I discounted Epsons as they are reputed to have very expensive ink costs too. My assumption that a cheap printer, made by a manufacturer with whom I had a previously good experience, would have relatively cheap inks was very wrong. Possibly a more expensive printer has cheaper inks? I don't know. But I do know that 3 months down the line, I could have bought a much more expensive printer for the price of the inks I have bought already, and would then be looking forward to spending less on ink for the foreseeable future. Live and learn. I was just letting others know of my experience, so they could form their own opinions. Thanks for the Amazon references. I found ebay inks to be cheaper.

Posted on 5 Nov 2012 13:37:36 GMT
Last edited by the author on 5 Nov 2012 13:38:20 GMT
It looks from the user manual as if this printer has Canon's FINE cartridges that combine the ink cartridge and print head in one. Every time you buy a FINE cartridge you are also buying a new print head - which probably explains the extra cost. Canon explains the difference between FINE cartridges and single ink cartridges here: http://www.canon.co.uk/For_Home/Product_Finder/Multifunctionals/Inkjet/Features/single_ink_or_FINE_cartridges.aspx

I have found in the past with Canon's single ink system that the prices of cartridges for Canon printers goes through a cycle - when the model is new, cartridges are expensive, then the price falls as more compatible cartridges become available, then it rises again as the model ages. My guess is that something similar will happen with the FINE cartridges, as remanufactured cartridges and refill kits become available.

In reply to an earlier post on 5 Nov 2012 14:13:34 GMT
All makes sense - thank you - this is something I will know to check for when making future purchases!

Posted on 12 Nov 2012 18:29:08 GMT
Try Viking direct - ink cartridges showing for £9.95 for black and £13.19 for colour, not too expensive
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