1 of 1 people found the following review helpful
Anything that could go wrong did go wrong,
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This review is from: Sunncamp Bugs Junior Sleeping Bag (Sports)
Sadly this was one of those cases when no matter what you did it was going to go wrong.
1. The sleeping bag did not arrive. Must admit though when the supplier was informed they were onto it straight away and asked me to check with Royal Mail to see if it was in their depot, which it wasn't.
2. A replacement order was sent and took a while to arrive, delayed by Royal Mail.
3. Item arrived and niece who I ordered it for in Devon was thrilled with it.
4. Unfortunately when I actually saw the sleeping bag it was nothing like the one I ordered.
When I told the supplier they offered immediately to changed it. However, as my very young niece was thrilled with the one she received I decided to call it a day and put it all down to experience.
During the whole of this escapade the supplier was very professional and did all they could to put things right. I cannot give the sleeping bag a higher rating as I have no idea what the original one would have been like.