Customer Review

4 of 4 people found the following review helpful
3.0 out of 5 stars Everything good BUT coffee not hot enough, 16 May 2012
This review is from: Nespresso Essenza Eco by Krups XN212040 Coffee Machine, Piano Black (Kitchen & Home)
Given that they have sewn up the market in coffee capsules, if you buy one of these (I had one for a present) then be prepared to be ripped-off/happily-using the capsules (depending on your point of view or the degree of brainwashing) and paying 30p upwards for each capsule. Whatever you read, nobody has been able to adequately break or equal this monopoly on capsules whatever you may hear about alternatives. For instance, someone sells a mimic of empty capsules which you fill yourself with your own choice of takes about 20 minutes to fill 10 capsules and it's a messy process. Frankly, just give up and use a cafetiere! If you're going to be part of the Nespresso image you really don't want coffee grains under your fingernails!
They don't sell these capsules at shops, they sell them at "Boutiques", which should tell you something about the marketing image to which you are expected to subscribe. When you get a lot of the casules together some of the colours are so closely shaded that they are hard to tell apart, but there are people who like to hold them to the light and sigh simperingly as they select their preferred blend and read the accompanying blurb. This is possible if you have them ranged in the poncy selection box that sometimes comes free with a big direct order of capsules, the pictures of the different coloured capsules are to be found inside the lid of the box (just like they did with Milk Tray chocolates).
The machine makes good coffee using the Nespresso capsules BUT you'd expect a machine which subscribes to such an exclusive image to produce hot coffee, instead it comes out tepid. If you need to add milk it is then too cold. After all my gripes, I'm an honest reviewer and if you can afford to run one then I tell you that it makes great (but tepid) coffee. Also, it's annoying having to fill up the water reservoir so often, but then again I have to fill the kettle for a cup of tea, c'est la vie! Steve Riches, Northampton, UK.
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Tracked by 2 customers

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Showing 1-8 of 8 posts in this discussion
Initial post: 2 Jun 2012 08:37:37 BDT
I first let hot water to run through into the cup & discard it. This warms the cup as well. I then put the pod in for my cup of coffee. I heat the milk in microwave for about 20 secs. It's not hard to get a cup of hot coffee.

Posted on 11 Jun 2012 16:02:09 BDT
Melvyn J says:
I have had this style of machine for several years, and despite the capsule monopoly and it's price increases, I would sooner pay 30p per cup than be RIPPED OF IN A CAFE.

In reply to an earlier post on 11 Jun 2012 19:03:12 BDT
S. Riches says:
Quite so, being ripped off in your own kitchen at least saves the bus fare!

Posted on 11 Sep 2012 21:11:53 BDT
No class says:
An honest review should not be attacked. I appreciate your review Mr Riches.

Posted on 9 Dec 2012 01:31:47 GMT
I really want a coffee machine and have been considering both Nespresso and Dolce Gusto. The only thing that does put me off is the prospect of tepid coffee which I then have to warm up in the microwave. It's a joke that you pay loads for one of these machines which does everything for you at the touch of a button, you get a sophisticated looking drink and then have to bung it in the mike to make it hot enough to drink!

In reply to an earlier post on 13 Dec 2012 23:58:38 GMT
Last edited by the author on 14 Dec 2012 00:03:15 GMT
Saint Jude says:
If you warm the cup then you won't get tepid coffee and you won't need to microwave it. Good coffee shouldn't be served at scalding temperatures as this inhibits flavour. Regarding the Nespresso vs Dolce Gusto issue, it all depends on what you're after. Nespresso is essentially an espresso based system (you can buy the separate Aeroccino for caps and lats) and Dolce (or Tassimo) offers a more "Starbucks" experience.

In reply to an earlier post on 14 Dec 2012 04:47:06 GMT
S. Riches says:
Well, fine if it suits you to go to that trouble, but not fine by me. As far as I am concerned, in this respect the machine is sub-standard.

Posted on 8 Jul 2013 08:15:42 BDT
KolnBrit says:
I agree, the coffee is perfect temperature .... as long as you don't add cold milk. Trouble is, this is exactly what I wish to do. A nice white coffee. So I have no choice but to warm the milk first in the microwave. This would not be the case if this and any other of the nespresso machine produced hot coffee. It is as mentioned above, warm at best. I guess the right temperature to do a shot of espresso. I have two of these machines, different models, and its a nespresso thing rather than this machine is self. Still, I enjoy the coffee and recommend you go for it. You can always treat yourself to one of their branded milk warmer/frother things.
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