3 of 3 people found the following review helpful
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This review is from: hauck Viper Trio Set (Tango/Black) (Baby Product)
After an intensive research, and despite the scarce customer reviews, I choose this travel system because of the excellent cost-effectiveness ratio, its compactness, big wheels, and light weight.
After using it for 2 months, we are happy with it. It is stable enough and provides a good maneuverability. It's easy to fold/unfold. The handle height could be adjusted. The initial assembly was easy and logical. However, the instructions are a bit vague but I hardly looked at them.
I believe that if Hauck had put rubber instead of plastic wheels, that wouldn't significantly increase the final price but would increase the grip on slippery surfaces and contribute to the riding comfort. The car seat is very basic; its padding could be thicker. I'm also afraid that the fabrics wouldn't be very convenient for a hot summer.
The delivery was the biggest issue. The purchase had to be delivered in Brussels, but it got lost somewhere in Belgium. I patiently waited for more than a week, but since the tracking system wasn't showing any movement, I contacted Amazon. They immediately sent a second package with an express delivery (covered by Amazon), which arrived just in time: one day before the birth of our baby. The Amazon's quick reaction and problem solving were really impressive.
Overall: happy with the deal and impressed by Amazon.co.uk.