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Customer Review

3.0 out of 5 stars Mines been generally okay, 19 Oct. 2010
This review is from: LG KS360 Etna Sim Free Mobile Phone - Blue (Electronics)
I've had mine for, ooo, probably a year now. I've not had a huge amount of trouble with it "just turning off", although it has happened occasionally. I have had to replace the battery, but I think that was about a tenner off ebay. The QWERTY keyboard is fabulous if you're used to putting up with predictive text and all that business. The naff side to the QWERTY keyboard is that if you're a fast typist, once your message gets to a certain length you have to slow down your typing or it starts putting the characters in the wrong place in your message. In short - the software's a bit trashy. In my opinion the main downside with this phone is the software: It's generally okay but there are bugs in there that even a small amount of testing would have shown up. Another fun one is when you mark messages for deletion and then ask it to delete them, it does so (albeit a little slowly) and afterwards, shows you the message box, where it has failed to delete quite a lot of them! You just have to mark them again and ask it to delete again...

Another problem I've had, and I can't tell you whether this is Tesco's mobile network having a problem or the phone, is that when I call people up, sometimes I get pure silence for about ten seconds. When I do get through, the person on the other end is a little confused to have received a silent phone call. This is annoying with voicemail too, as I always miss the first half of the first message as it's replayed. As I say - could be Tesco's, rather than the phone. Maybe someone here can enlighten me?

I've not been able to get the USB side of things to work with my PC at all so far, but instead have been using a Micro SD card with the phone, which works very well and gives you plenty of space for MP3s, videos or whatever you might fancy. MP3s can be used as ring-tones which works for me.

The camera is handy for a bit of snapping when you've not got a proper camera with you, but is no replacement for a regular compact camera. Oddly, this phone -does- have some touch-screen stuff going on, but it's only ever used to show a numeric keypad to allow you to dial numbers without sliding out the QWERTY thing. I wonder if they could've done more with it really, but what's there works fine.

For me, this is an okay little phone, but the software bugs let it down quite a lot. And then when I visited the LG web-site and downloaded their generic updating software, the tragic application that showed up really made me wonder what on earth was going on in LG's software divisions. And there didn't seem to be a software update. I suspect my next phone with be a Blackberry or one of those other phones that are clearly very inspired by them - you might do better with one of those yourself if you've the extra pounds to spare.
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Showing 1-1 of 1 posts in this discussion
Initial post: 16 Feb 2011 11:51:04 GMT
I have the same phone, on O2- it also does the silent thing. Have you tried sending it in for repair?
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Location: Cambridgeshire, UK

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