Customer Review

42 of 50 people found the following review helpful
1.0 out of 5 stars works well but only for 6 months, 31 July 2012
By 
This review is from: Braun Silk-épil 7 7681 Wet and Dry Cordless Epilator with 5 Attachments (Personal Care)
I was delighted with this epilator when I first bought it, but after 6 months I had to send it back because it would not hold its charge and was running very slow. Braun gave me a brand new one, but that too failed after 6 months - same problem. This time the service technician actually phoned me, and told me that it wasn't the battery that had failed - the epilator head had seized. He said that they all seize if you use them wet even if you are very careful about cleaning them.

I then used the epilator dry and it lasted longer before it seized, but only a few months - so much for a wet and dry epilator.

Also, I was told that the guarantee is only valid from the date of the initial purchase so they will not keep replacing the unit even though it keeps failing.

Do not buy it - it will be a total waste of your money.
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Showing 1-1 of 1 posts in this discussion
Initial post: 27 May 2014 11:11:21 BDT
Kat says:
I had the exact same problem. Loved it when it worked, but now it can only hold its charge for a couple of minutes. I can't even do 1 lower leg before it goes flat.
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