10 of 10 people found the following review helpful
terrible build quality - do not buy,
This review is from: Toshiba E05A100SBU3EW_C STOR.E ART 4 1TB USB 3.0 2.5 inch Hard Drive - Black (Personal Computers)When I initially bought this drive, I was initially impressed with it, as it was ok speed wise, but very silent. However, I was soon extremely disappointed by the build quality. The connections are simply pathetic. Now in order to use the device, I have to move it around until the pressure in the connection is enough that it will hold a link with the computer. This is completely unacceptable, so I am going to have to spend more money in buying another one.
I do wish I had have looked at the reviews a bit more closely as Amazon only seem to have good reviews showing, but a quick glance at the other reviews shows that quite a lot of other people had experienced this problem.
DO NOT BUY THIS PRODUCT!
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Showing 1-2 of 2 posts in this discussion
Initial post: 3 Dec 2011 08:56:30 GMT
Take it up with amazon as it is obviously faulty. You may get a refund or replacement, you should not lose out, it is your right, and Amazon have a very good customer service dept. If you bought it from an Amazon market place seller you would need to take it up with them, but I'm sure Amazon would back you up if you have difficulty. This assumes you bought it from Amazon!
In reply to an earlier post on 3 Dec 2011 10:43:12 GMT
Hi Mender, yes I did take it up withy Amazon, and as you say they have a very good customer care support. I will be able to get a full refund by sending it beack prior to 2 months after purchase.
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