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Customer Review

3 of 3 people found the following review helpful
1.0 out of 5 stars Incomplete item description, 20 July 2012
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This review is from: IceMoon black protective PU Leather Flip Case For The New Archos 101 G9 (Electronics)
The item looked great on arrival, I wrapped it up along with a lovely 101 G9 Turbo to be gifted to my girlfriend for her 30th birthday. Her birthday was today and we were dismayed to find it doesn't fit.

Despite no mention of it here on Amazon, the receipt that came with the item said it was for the 8gb/16gb and didn't mention the 250gb version and sure enough, the 250gb is too large for this case. Massive disappointment, we're going away tomorrow morning and will now have to take the box the Archos came in to protect it in the absence of a suitable case.

Not good enough - know your market, IceMoon.

EDIT: Full refund received quickly, well done Amazon(?). Disappointing not to see item description changed, though. Hope others don't have the same hassles we had due to this oversight.
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Showing 1-2 of 2 posts in this discussion
Initial post: 20 Dec 2012 13:53:47 GMT
Last edited by the author on 20 Dec 2012 13:56:01 GMT
Anybody with common sense would realise that something with a 250gb hard drive would be bigger than something with a 8gb/16gb imemory so common sense would tell you it might not fit? A 1 star review is totally wrong - you are reviewing the product and you are giving it 1 star because you made a mistake! Seems that 12 other people are glowing in their praise - perhaps you are right and they are wrong?

In reply to an earlier post on 20 Dec 2012 19:29:49 GMT
Pete says:
Anybody with a little knowledge of the subject they're discussing would be more careful about handing out criticism. Nowhere in the item description was it mentioned whether the item was for the 8/16GB version OR the 250GB version (both are INTERNAL, and yes, I knew there would be a difference in size between a unit with flash memory and one with a HDD). Was I to assume it was for the 8/16GB model? Why wouldn't I assume it was for the 250GB model? After all, most other items on Amazon are clearly marked "for 8/16GB model".

A 1 star review is not wrong, IceMoon have FAILED to make the buyer aware of what it is they're buying and that is very poor practice and wasted my time. I'm sure this item is GREAT for those who have a 8/16GB model, but the harsh review is for the poor item description, not the quality of the item.

Thanks for your "input", but your point is invalid.
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