Customer Review

5 of 6 people found the following review helpful
2.0 out of 5 stars Blue Screen of Death, 25 Oct 2009
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This review is from: Western Digital My Passport Essential 750GB USB 2.0 Portable External Hard Drive - Black (Personal Computers)
The main problem I have with the new passport is that it causes my computer to crash every time I remove the drive. So I have to switch off my PC first if I want to remove the drive. This probably will not affect you but be aware that it might happen.
The drive essentially consists of two parts. The hard drive and a flash memory that appears as a separate drive on My computer. The flash memory contains the Smart-ware backup software. If you don't install it it's not going to cause any trouble and it will remain inactive.You can continue to use the hard-drive as normal. If you do install it however, as I did, you will be prompted to select a password that will be required to access the whole drive not only the part where the backup files are stored. As a result you will not be able to use the drive for playing movies through a Western Digital TV for instance. So don't install the software if you intend to use the device with a media player. The new cable is not a proprietary but will be a future standard.
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Showing 1-1 of 1 posts in this discussion
Initial post: 26 Oct 2009 21:42:44 GMT
peter says:
It is possible to remove the password protection regardless of whether you use the software or not and hence make it visible to media players , such as the WD TV. The blue screen has not appeared in the last two days. A way to remove the virtual CD that contains the smartware has been suggested by WD here http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=3779. However, it didn't work for me as the HDD also disappeared and hence I had to re-enable the virtual CD. Still WD has somewhat complicated an otherwise very successful product.
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