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Customer Review

9 of 10 people found the following review helpful
5.0 out of 5 stars PowerPlanet battery now fully compatible with Canon EOS 6D, 7 Jan 2013
Verified Purchase(What is this?)
This review is from: Canon LP-E6 PREMIUM Replacement Rechargeable Camera Battery (100% COMPATIBLE) from Dot.Foto - with Dot.Foto InfoChip - 7.4v / 1600mAh - 2 Year Warranty [See Description for Compatibility] (Electronics)
Having found that the Wi-Fi and GPS functions drain the battery relatively quickly on my new Canon EOS 6D, I thought it would be advisable to get a spare battery and ordered this PowerPlanet LP-E6. Unfortunately the first battery I received from PowerPlanet brought up the message "Communication with Canon LP-E6 battery is irregular. Continue to use this battery?" It was possible to select 'OK' and use the camera, but the battery indicator bar showed empty and the menu option to show battery information was disabled. A search of the internet revealed a lot of compatibility issues with the EOS 6D and third party batteries, and it appeared that the PowerPlanet LP-E6 was not immune from this. I therefore initially gave the product a two star review.

Following the appearance of my review, I was contacted by PowerPlanet's customer service department and offered a new LP-E6. I'm pleased to report there are no issues with the replacement battery. It appears that PowerPlanet have dealt with the previous compatibility issue. Not only does the battery's power level show on the camera's main display, its serial number and remaining capacity can be accessed via the camera's menu system alongside those of the original Canon battery.

As the PowerPlanet LP-E6 has a capacity of 1600 mAh compared with 1800 maH for the Canon original, battery life is inevitably slightly shorter. Given the level of customer service shown by PowerPlanet, however, and the fact that their battery is less than a quarter of the price of Canon's, it seems only fair to give this product five stars.
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Showing 1-3 of 3 posts in this discussion
Initial post: 21 Jan 2013 15:36:05 GMT
M. Roberts says:
I titally agree. Not only does the camera nt "recognise" the battery or show any charge information, but even the charger refuses to conform to the usual display of a red ight when charging is completed. This is going to sit in the bag as a last resort, and I will bite the bullet and buy Canon - just to avoid the hassle and uncertainty.

Posted on 21 Jan 2013 15:37:45 GMT
M. Roberts says:
I totally agree. Not only does the camera not "recognise" the battery or show any charge information, but even the charger refuses to conform to the usual display of a red light when charging is completed. This is going to sit in the bag as a last resort, and I will bite the bullet and buy Canon - just to avoid the hassle and uncertainty.

In reply to an earlier post on 23 Jan 2013 00:31:16 GMT
Hmmm, I didn't have any problems with the original battery in the charger, only in the camera. It could be that your battery is faulty. I would contact PowerPlanet and ask for a replacement.
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