I had my bike stolen from my thule 591 bike rackon friday afternoon , My Insurance company "Sainsburys" are in dispute arguing the 591 is a bike carrier and not a security device. They argue that the policy states if the bike is left unattended it has to be secure and immobile.
The carrier comes with Locks and 2 sets of keys,As advertised one locks the bike to the carrier and then one locks the carrier to the roof bars.
I explained that in all of the literature that i have from thule on this product nowhere does is say that if you leave your bike unattended for any length of time use added security measures.
Ford's advert even states "Bicycle locks to the carrier for added security".
Obviously upset at losing the bike but cant put in words the contempt i feel for Sainsburys insurance who could use their own discretion on this matter.
I've used 2 of these for over 3 years and gone all over the country without any problems.
Just wanted to put it out there so that another poor biker doesn't suffer the same fate with their insurance company.
My renewal date with Sainsburys is 30th March i'll let your imagination do the rest.