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Customer Review

2 of 4 people found the following review helpful
3.0 out of 5 stars 'Secure' from driving but not from theft., 31 July 2013
This review is from: Thule ProRide 591 (Automotive)
These bike mounts are great at securing the bike to the roof. They are easy to use and withstand motorway speeds with full assurance that they aren't going anywhere.

As for the lockable aspect - turns out this is just an inconvenience for the owner. Do not be misled that this means your bike is secure up there from theft. Ours was stolen this morning after seemingly just being yanked and yanked until the broken bits fell all over the floor.

I will be looking for a replacement that clamps the bike from both sides or maybe locks in more than one place.
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Showing 1-2 of 2 posts in this discussion
Initial post: 23 Mar 2014 11:00:15 GMT
Last edited by the author on 23 Mar 2014 11:05:46 GMT
BLUEBORA says:
I had my bike stolen from my thule 591 bike rackon friday afternoon , My Insurance company "Sainsburys" are in dispute arguing the 591 is a bike carrier and not a security device. They argue that the policy states if the bike is left unattended it has to be secure and immobile.
The carrier comes with Locks and 2 sets of keys,As advertised one locks the bike to the carrier and then one locks the carrier to the roof bars.
I explained that in all of the literature that i have from thule on this product nowhere does is say that if you leave your bike unattended for any length of time use added security measures.
Ford's advert even states "Bicycle locks to the carrier for added security".
Obviously upset at losing the bike but cant put in words the contempt i feel for Sainsburys insurance who could use their own discretion on this matter.
I've used 2 of these for over 3 years and gone all over the country without any problems.
Just wanted to put it out there so that another poor biker doesn't suffer the same fate with their insurance company.
My renewal date with Sainsburys is 30th March i'll let your imagination do the rest.

In reply to an earlier post on 12 Apr 2014 10:45:32 BDT
T. Barber says:
Usually insurance companies insist on locks being used that are "sold secure" rated. They would likely do the same if a bike was locked with a cheap cable lock.
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Location: Diss, Norfolk

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