Customer Review

4.0 out of 5 stars Zappos culture rocks!, 20 Nov 2011
This review is from: Delivering Happiness: A Path to Profits, Passion and Purpose (Paperback)
In the beginning you find it strange, in the end you can't be estranged from it.
It's not an ordinary book. And the author is not an ordinary man.
I didn't know much about Tony Hsieh when I bought the book. I'd seen an interview and thought it might be interesting to read what he had to say. From the interview and the sound bytes I'd heard, I thought Tony was the kind of successful guy that always gets it right. With "Delivering Happiness" you understand that that's not the case, and sometimes he almost got it very wrong.
He is successful, all right. And he has done it twice. But it was not all a fairy tale.
The book is a roadmap of his life so far, and a guide to the way he thinks.
From the writing style point of view it is not a great book. Tony Hsieh leaves a warning about it in the beginning and it is an appropriate one. But it is not a difficult book to read. On the contrary, it's written in a very simple style, with short sentences and straightforward ideas: This makes it easy to read and to understand without second interpretations.
On the other hand the story is good. It's a biography of a successful man focusing on what he considers to be the most important things to achieve success.
The downside is that it seems that the objective of the book was not defined from the beginning. The reader understands how he got there, but it seems that something is missing to put together what begins as a biography, told in a chronological sequence of events, and ends as a manifesto. The first two parts of the book are a biography. It's about one man story, how he built one company, sold it to Microsoft for some millions, took sometime for himself, made some investments (most of them not that good), joined another company (or an idea of such), made it grow and was able to sell it to Amazon for a billion! It leads you through his life, his achievements, his growth, what he learned from his experiences and how he became the man he ended up being. The third part is about the man he is now and his ideas. The author presents his thesis and defends it, arguing his position.
All things summed it is a good book (although not a great one), but it has some great moments and I became convinced it was written by a great man.
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