Customer Review

5.0 out of 5 stars Fixed my printer, 7 Nov 2013
Verified Purchase(What is this?)
This review is from: Samsung Genuine Fuser Unit for CLP 360 365 CLX 3300 3305 Xpress C410W C460W C460FW (220v - 240v model only)
I have a couple of Samsung CLP-365 printers kicking around the office.

One of the printers developed a fault where the ink would smudge off the paper for the first few prints. This was because the ink wasn't being melted to the paper. To me this indicated a fuser failure.

I purchased this one off Amazon and it came within a couple of days in a usual over sized Amazon box full of bubble wrap. All the box contained was this fuser unit with no instructions. This isn't a huge issue to most IT techs as it is pretty simple to fit.

I could not find any Youtube videos of pulling this model apart, there are some of other models that look the same but they aren't! I also couldn't find much documentation about how to fit them either.

I pulled the printer apart by removing all the ink and imaging drum leaving me with the shell. The fuser is located at the top of the printer just before the paper comes out. To start you need to remove the 4 screws from the back of the printer and then the ones holding the top on. You will need to remove the top piece of the printer which just pulls off after you have undone the screws. There are two ribbon cables attaching it to the board, these just pull off but be careful!

You should now be able to see the fuser unit but to get to the wires where it plugs in you have to take the back and side off. This should be pretty simple, there are no screws holding the side on. There are just pressure clips. You have to pull the back off and bend it round to release them. It feels as though they are going to break but it should be OK. The side then comes off by pushing a small screw driver along the bottom to release the clips. I had to take the front plastic facial off mine too as this made it much easier.

You will now be able to unplug the wires connecting to the fuser and remove the old one by taking out the 4 screws. It will then just wobble out with little force. The new one clips back into place, it may need a little force to get the new one to sit properly but it will be noticeable when it is in place. Remember to put the screws back in it! You can now put it back together which is much easier than taking it apart. I would note that it is much easier to attach the ribbons to the front panel while the side is off. Just be careful not to yank them out when putting the rest of the plastic on.

It took me about an hour to do the first install, that was mainly finding how the plastic all clips apart. I could now do one in about 10 minutes. It isn't that difficult when you have done it once!

Did some test prints and it is all working fine!

5/5 for parts. I wouldn't recommend if you are scared of taking stuff apart to its core.
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Showing 1-1 of 1 posts in this discussion
Initial post: 5 Jan 2014 00:23:37 GMT
ABPS says:
Dear customer. After reading your review, we realised that it would be very useful to include the installation manual for non-technical customers. Now, all products come with a very easy installation manual with full of installation images. Thanks a lot for your review.
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