23 of 27 people found the following review helpful
The lessons learnt in this book are still with me,
This review is from: The One Minute Manager - Increase Productivity, Profits And Your Own Prosperity (Paperback)
I can't remember when I read this book and who if anyone recommended it to me but the images and lessons learnt are still very clear.
The calmness of the main character, who is always in control, mentors you page after page with key messages. I always carry a calming image in my mind especially when things get tough at work of visiting the ‘one minute’ manager in his office. I walk through his open door and he turns away from gazing out of the window deep in thought to welcome me and offer advice.
Another of the key thoughts I retain and practice is when disciplining staff you tell them what they haven’t done so well and what you expect from them BUT you leave them with the thought that you know and have seen them do really good work and that is what you want to see them continue to do.
It’s a bit like the STICK and CARROT approach. They leave in a positive frame of mind knowing what is expected of them and knowing that you have faith in their ability to perform and have your support but equally they know the consequences if they do not.
I have found that by adopting this approach I have got very good performances out of my staff and they have felt that they can approach me about any issue. For the rest of the time they have had the confidence to proceed knowing that I will back their judgement.
As one of the previous reviewers has said if you like this book you will love when the ‘One minute Manager Meets the Monkey’ is all about what to do with that problem that’s been put on your back and which you can do sweet FA about. But hey I’m not going to tell you about it in this review.
Also look out for ‘Who moved my Cheese’ the author inspired one of his co-authors to write about how to deal with change. If you are in a rut get this book as well, non of them will cost you much and they are all bite size and fit nicely into you pocket or handbag.