13 of 14 people found the following review helpful
Faulty unit replaced,
Verified Purchase(What is this?)
This review is from: Duracraft Dehumidifier (Kitchen & Home)
This is the fourth unit we have bought over the years (all four are still in operation in different locations) unfortunately the model which was recently sent out to us was faulty. The fault lay with the hygrometer control (the control which allows you to set the required humidity) which was clearly fluctuating and reporting false readings which meant that the unit did not operate correctly.
The dehumidifier is well established and the controls have been improved further over the years. It performs well, quiet in operation, well designed and easily transported between rooms etc.
Amazon quickly provided a replacement and arranged for the faulty unit to be collected without charge.