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Customer Review

10 of 12 people found the following review helpful
2.0 out of 5 stars Got worse over time, 8 Nov. 2013
This review is from: Nespresso XN250140 U Coffee Machine by Krups - Pure Cream (Kitchen & Home)
Had this machine for ten months. Started out OK, although changing amount of water delivered very iffy.
But after eight months, capsules got jammed or didn't pierce properly and water unable to get through. It kept signalling water had run out when in fact tank was full. Switching on and off at the wall sometimes sorted it. Then eventually nothing came out of the spout at all.

The only reason I give it two stars instead of none is the excellent service provided by the Nespresso Club. A courier picks up the machine, they offer a loan model, and a week later your machine is returned repaired (supposedly) - all for free in the warranty period.

But in my case, a week later it was playing up again with all the above faults. More phone calls, and the Club offers to pick up again.

But I've paid a lot of money for this, not to mention wasted capsules at the not-cheap 30p a time, and I've better things to do with my time than to keep arranging for repairs.

I'd definitely not recommend this product.
Krups Nespresso U XN250A40 Coffee Machine
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