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This review is from: You Just Don't Understand: Women and Men in Conversation (Paperback)
I have found the insight on communication Deborah Tannen reveals in this book valuable in work and personal relationships. She makes the important point that if two people communicate in different ways, continuing with the same approach - only trying even harder - won't solve problems when they are at cross purposes.
Tannen has the foundations of research, but uses an easy anecdotal style, which is the book's strength and eventually also its weakness. For me, at least, the bits sized bits do grate eventually and the themes become repetitious, but it's easy enough to stop reading at that point!