I put the Blu-ray (which is labeled Region B) into my Region A/1 PS3 and it is playing right now. This is the runaround I had with Amazon customer support, he/she could not take a hint and I don't think knew the difference between DVD and Blu-ray:
I'm sorry for the issues you've experienced with your item. Would you like to return it? *Would you like to return your order? Me:No, I would like to keep it if it will play on my player. but, if I open it and find that it doesn't will there be a problem returning it? as I said the listing stated it was "Region Free" Govindaraj:If the DVD hasn't play, you can keep the item with you and you need not be return it, Me:so does my invoice Govindaraj:Could you please check it? Me:open it and check the blu-ray now? Govindaraj:According to the Item description the DVD might been play, Whereas if it can't play please let me know? Me:So go ahead and open it and check? Will I still be eligible for a refund if it doesn't? Yes/No? Govindaraj:Yes, If it doesn't turned up? Me:okay Govindaraj:Have you checked that? Me:I'm opening the blu-ray now Govindaraj:Please go through, Am waiting? Is there anything else I can do for you today? Me:i am checking now, it is loading it works even thought it says region B Govindaraj:Yes the DVD is suitable for all region. Me:I just checked the Blu-ray but it says on the disc "Region B" but it is working on a "Region A" player. Govindaraj:The majority of all current titles play only in one specific region unless otherwise noted. DVDs sold by Amazon.co.uk are encoded for Region 2 or Region 0. Me:okay, I am just telling you so the listing can be updated: The Blu-ray is labeled on the packaging and disc it is for "Region B". However, I just checked and it is working on a "Region A" player. Govindaraj:May be the packing may vary not the DVD. Me:okay thanks Govindaraj:It's my pleasure helping you! You are welcome! It was nice chatting with you! We hope to see you again soon! Please click the "End Chat" link to close this window.
I don't usually have an issue when chatting the the US-Amazon customer support and I don't mean that as a knock toward any country. But, I mean this is the UK-Amazon website; I didn't expect for there to be much of a difference. I was prepared for the possibility of a bit of the Queen's English but got something totally different!
Anyway, for anyone wondering: The Blu-ray is labeled with the symbol for "Region B." It plays on my Region A/1 Playstation 3(old-style slim model). The DVD is labeled NTSC 2. It plays on my Region A/1 Playstation 3(old-style slim model). The provided "Digital Copy" is a legitimate digital copy, not the "UltraViolet" crap that many studios are pushing.
This is not British English. This is a poor standard written by a third party from a different country. As I say no disrespect to this agent but they do not have a good enough standard of English for online chat and clearly did not understand the point you were trying to make